Royal Bank of Canada

Senior Manager, Financial Crimes Training and Communications

Royal Bank of Canada$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of experience in Financial Crimes within a regulated entity.
  • Experience developing learning strategies in a complex corporate environment, preferably global.
  • Proven skills in learning design and curriculum development across all formats.
  • Effective project management skills for learning solution execution.
  • Strong relationship management skills with cross-functional teams and leaders.
  • Expertise in written communication and multimedia experience.
  • Instructional design certification or relevant experience in adult education.

Responsibilities

  • Develop and implement training programs for Financial Crimes employees.
  • Manage instructional development projects including curriculum design.
  • Select and update courseware content for various delivery methods.
  • Evaluate training effectiveness to meet objectives and regulatory standards.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Opportunities for development through coaching and leadership.
  • Dynamic, collaborative work environment with a high-performing team.
  • Part of a growing global organization focused on client interests and accountability.
Full Job Description
Job Description

What is the opportunity?

The Senior Manager, Financial Crimes Training & Communications is responsible for the design, development, and execution of the Financial Crimes (FC) employee learning and communications strategy.

The role manages the design and delivery of classroom and technology-based training programs. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.

What will you do?
  • Developing, designing, and implementing classroom and web-based training programs to meet and anticipate the needs of FC employees and the expectations of regulators.
  • Ensuring the proper preparation, implementation, and management of instructional development projects; developing curricula and their respective materials and allocating necessary resources for projects.
  • Contributing to the selection, development and updating of courseware content for classroom and web-based delivery.
  • Evaluating the effectiveness of training programs to ensure objectives are accomplished and regulatory expectations are met.


What do you need to succeed?
  • 2-4 years experience with a Financial Crimes team of a regulated entity.
  • Professional experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope.
  • Proven skill and capability in learning design and development at the curriculum, course and module level in all channels of learning design (including digital multimedia).
  • Demonstrated effective project management processes and practices in executing on learning solutions.
  • Demonstrated effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders.
  • Demonstrates expertise in written communication.
  • Multimedia experience with digital channels; comfortable with web design tools.
  • Instructional design diploma or certificate or professional experience in adult education and/or learning and development.


Nice to have
  • CAMS


Whats in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability


Job Skills
Adult Learning Theory, Communication, Creativity, Curriculum Development, Detail-Oriented, Instructional Design, Instructional Development, Multi-Level Communication, Training Technologies

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-13

Application Deadline:

2026-08-10
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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