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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Lead, develop and oversee the work of a dynamic team of professionals who develop FCRM frameworks, policies, standards and provide oversight, expert policy / regulatory guidance and advice related to specialized domains of TD's AML/ATF/Sanctions /ABAC programs. Provide specialized project support or services. 

Provide strategic and day to day direction on a broad and diverse range of complex FCRM program activities, including assigning workflow, providing governance and support, and addressing and escalating issues

Oversee the timely execution of periodic and/or event driven reviews using a risk-based approach to align with policy and regulatory requirements.

Serve as primary escalation point for significant matters/ exceptions. Identify and implement risk mitigation strategies for findings from risk assessment, audit findings, regulatory exams, potential violations of law, etc. 

Coordinate with internal and external stakeholders (e.g., auditors, regulators) to provide necessary documentation and support during audits and examinations

CUSTOMER

• Oversee a function of enterprise FCRM Program professionals providing oversight and control related advisory services to FCRM partners
• Provide strategic direction on a broad and diverse range of complex global FCRM program activities
• Develop FCRM enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's FCRM Program
• Work with executive team, senior business management/ partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory/ compliance issues
• Contribute to the development and implementation of enterprise FCRM programs related to all aspects of FCRM legislation
• Meet with business (FCRM) partners and leaders to determine FCRM strategies and compliance culture
• Take corrective action and recommend or implement changes to procedures, as required
• Lead role in managing and in responding to periodic exams/ audits and various regulatory bodies related to accountabilities
• Participate in / lead enterprise-wide or FCRM-focused special projects
• Oversee research, development and implementation of new processes, technologies or operating models
• Work autonomously as the leader of the team and assist with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promote and monitor staff adherence to approved internal FCRM policies, procedures, standards and guidelines, in addition to those federally mandated
• Provide guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achieved

SHAREHOLDER

• Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issues
• Work closely with executive management team to support the development of business plans, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
• Work closely with key business leaders to develop business plans, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
• Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly
• May manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness
• Provide mentorship to direct reports; and assume responsibility to minimize operational and regulatory risk by complying with Bank Code of Conduct
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain knowledge of end-to-end processes and internal / external partners and regulatory requirements
• Provide inputs into the development, implementation, and monitoring of operating plans and expense budgets for the area, consistent with TD Bank strategies and objectives
• Prepare detailed reports and presentations for senior management and regulatory authorities, covering the effectiveness of processes and controls, and recommendations for necessary enhancements
• Contribute to the development of the business plan and operationalize the plan and deliver on assigned service or functionality
• Work closely with leaders to develop and operational the business plan and deliver on FCRM programs across the enterprise.
• Plan and execute on strategic activities, review and communicate results and adjust tactics accordingly
• Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations
• Understand TDBG issues/ parameters and guide others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to FCRM
• Ensure employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Lead relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• Coordinate and support team and business (FCRM) partner FCRM related activities, as necessary

EMPLOYEE / TEAM

• Responsible for management of the overall team providing both leadership and guidance
• Contribute to the development of FCRM functional strategic priorities within their operational area or field of specialty
• Develops annual and/or long-term plans for own area and influences plans well beyond area managed
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Grow team expertise to align with FCRM/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Lead and develop a high performing team of professional FCRM resources through talent acquisition, coaching/development and recognition; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
• Create and foster a cohesive team and promote a positive work environment. Lead and follow up on action plans to improve employee experience
• Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
• Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Support an environment where the team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
• Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
• Act as a brand ambassador for the function and the bank, both internally and/or externally

BREADTH & DEPTH

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversee and lead a highly complex, and/or diverse function for an area of significant risk, or scope
• Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas
• Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Set operational team direction and collaborate with others to execute on common goals
• Focus on longer-range planning for functional area
• Generally, reports to executive management

EXPERIENCE & EDUCATION

• Undergraduate degree or equivalent work experience
• 10+ years experience

Work activities include a blend of highly collaborative activities and individual deliverables. Individuals are expected to be onsite 4 days a week. Colleagues may spend more or less days in office as required by the business line.

Language Requirement (Quebec only):