Role and ResponsibilitiesAbout This OpportunityThis is the financial nerve center of a business that needs one. The CE eCommerce Hub spans TV, Audio, Monitor, Refrigeration, Laundry, and Cooking - direct-to-consumer business. As CE begins scaling its Expansion Commerce channels, this role ensures every dollar is forecasted, tracked, and optimized with rigor.
The Sr. Manager, CE Financial Business Planning & Operations will own SKU-level revenue forecasting, T-series financial submissions, weekly A/R reporting, promotional financial modeling, and the analytics infrastructure that powers the CE Weekly Business Review and LOB reporting.
Position SummaryThe Sr. Manager, CE Financial Business Planning & Operations will lead financial forecasting, business planning, supply chain financial alignment, and analytics for the full CE eCommerce portfolio - including VD (TV, Audio, Monitor) and DA (Refrigerator, Laundry, Cooking, Dishwasher) - and will model the financial impact of CE's Expansion Commerce channel launches. This role partners with Category Management, LOB Finance, PSI/BOPIS, and Marketing to ensure the CE eCommerce business operates with financial discipline and full P&L visibility.
Roles & ResponsibilitiesFINANCIAL PLANNING & FORECASTING- Own SKU-level revenue forecasts and Monthly Financial Plans across all CE BUs (TV, Audio, Monitor, DA sub-categories) - submitting T-series updates (T07, T08, etc.) aligned with LOB and SEA Finance timelines.
- Lead CPFR (Collaborative Planning, Forecasting, and Replenishment) calls with PSI and BOPIS teams alongside Category Management - ensuring eCommerce demand signals are accurately reflected in supply chain planning.
- Develop QCD Plans (Demand Revenue, Financial Revenue, SD, Profit %) for CE eCommerce, updated in response to promotional plans, marketing changes, and channel mix shifts.
- Report weekly Achievement Rates (A/R = SUM actuals / SUM forecast) to CE WBR and prepare SCM content for LOB leadership.
PERFORMANCE ANALYSIS & REPORTING- Analyze traffic, CVR (Conversion Rate), and funnel performance versus marketing forecast - identifying gaps by BU, category, and channel, and reporting recommendations to Category Management.
- Manage CE eCommerce aging and transfer price (TP) accuracy metrics, collaborating with Fulfillment on in-stock performance and forecasting accuracy targets.
- Build and maintain KPI dashboards using Tableau, SQL, and AI-augmented analytics workflows for real-time CE business performance visibility.
- Produce executive-ready financial summaries for CE WBR, monthly LOB reviews, and strategic planning cycles.
INVENTORY & SUPPLY CHAIN OPTIMIZATION- Address backorders and inventory supply issues across CE categories (CTN model planning + new SKU forecast management) in close coordination with Category Managers.
- Lead CE demand forecasting using advanced modeling techniques - ARIMA, exponential smoothing, and machine learning models - to align eCommerce sell-out with upstream supply chain planning.
- Utilize predictive analytics to anticipate demand fluctuations, minimize stockout and excess inventory exposure, and recommend inventory repositioning strategies.
PROMOTIONAL & FINANCIAL ANALYSIS- Create financial program templates for promotional lift assessment and profitability analysis across all CE BU-level promotional events - ensuring Finance alignment before execution.
- Employ A/B testing, hypothesis testing, and ROI analysis to evaluate promotional effectiveness - generating learnings that refine targeting, depth, and timing of future programs.
- Model the financial impact of Expansion channel launches (Marketplace, Carrier, Social, FinTech) on overall CE eCommerce revenue mix and margin profile.
STRATEGIC REVENUE MANAGEMENT- Own financial business planning to achieve quarterly and annual revenue targets across the CE eCommerce portfolio - aligned with the roadmap.
- Develop analytical frameworks using machine learning and statistical modeling to identify growth opportunities by BU, product family, channel, and season.
- Leverage LLM/AI tools to accelerate financial modeling, scenario analysis, and executive reporting - replacing traditional spreadsheet workflows with AI-native business intelligence.
CONTRACTOR OVERSIGHT & TEAM OPERATIONS- Manage and direct one financial/analytics contractor, setting priorities, reviewing output, and ensuring quality standards.
- Develop standard operating procedures and reporting cadences that scale as the CE expansion business grows.
- Partner with IT and Data Engineering to maintain and improve CE eCommerce data infrastructure and reporting pipelines.
Skills and QualificationsMinimum Qualifications- Bachelor's degree in Finance, Economics, Data Analytics, Mathematics, Computer Science, or a related STEM field.
- 10-12 years in financial planning, analytics, or a related quantitative field.
- Strong expertise in demand forecasting, inventory optimization, and financial modeling for an eCommerce or retail business.
- Proficiency in SQL, Tableau, and advanced data analysis techniques including regression analysis and time-series forecasting.
- Experience leading cross-functional programs across sales, marketing, finance, and supply chain.
Preferred Qualifications- Master's degree in Finance, Economics, Data Analytics, Statistics, or a related STEM field.
- Experience with machine learning algorithms - ARIMA, exponential smoothing, neural networks, or gradient boosting models.
- Background in consumer electronics, eCommerce, or retail financial planning.
- Proven track record in strategic revenue management with documented quarterly business impact.
- Experience with AI/LLM tools applied to financial modeling and business intelligence.
- Prior experience managing contractors or junior analysts.
#LI-RL2
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
