Senior Manager, Enterprise Account Management - Restaurants

DoorDash

$137K — $201K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in account management or a related field.
  • Proven ability to engage and influence C-Suite stakeholders effectively.
  • Strong experience in mentoring and developing team members.
  • Exceptional communication and presentation skills.
  • Data-driven mindset with problem-solving expertise.

Responsibilities

  • Coach and mentor Account Managers to enhance their operational skills.
  • Manage executive relationships with key DoorDash restaurant partners.
  • Collaborate with cross-functional teams to align enterprise offerings with market needs.
  • Represent DoorDash's strategic vision in high-level merchant discussions.
  • Contribute to team culture and talent development via hiring and mentorship.

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness and commuter benefits
  • Comprehensive medical, dental, and vision coverage
  • Mental health program and family-forming assistance
Full Job Description
About the Role

This is a high-visibility leadership role at the heart of DoorDash's Enterprise business.
  • As a people leader, you'll coach, mentor, and advise a group of Account Managers, helping them grow into stronger operators and leaders.
  • You'll own executive relationships with some of DoorDash's largest and most strategic restaurant brands, engaging directly with VP and C-Suite stakeholders to shape long-term partnership strategy and business priorities.
  • You'll serve as a strategic partner and advisor to cross-functional teams across Marketing, Product, Engineering, S&O, and Business Development, helping determine which products and services are right for our Enterprise merchants and shaping our go-to-market plans.
  • Success in this role demands exceptional executive presence, outstanding communication skills, and sharp problem-solving abilities; along with a deep commitment to representing a critical voice of DoorDash to the merchants we serve.
You're excited about this opportunity because you will...
  • Coach and develop a team of Account Managers, helping them grow into stronger strategic advisors for their own accounts
  • Own executive relationships with a portfolio of DoorDash's top Enterprise restaurant brands, engaging directly with VP and C-Suite leaders
  • Serve as a critical voice of DoorDash to merchants, representing the company's strategy and values in every high-stakes conversation
  • Contribute to team culture and people development across the Enterprise org through mentorship, hiring, and leadership
We're excited about you because...
  • You are a thought leader and develop followership through mentoring junior team members. You manage business initiatives and cross functional projects and/or teams
  • You are a problem solver at core, with a strong bias for action
  • You bring a data-driven approach to structuring problems, driving forward the "why" of how we are testing and tracking results
  • You find the right balance of data and common sense to problem solve, and think creatively when we have incomplete information
  • You like rolling up your sleeves as much as you like the big picture
  • You're comfortable with a fast pace and several moving parts; we move quick and are defining an entire industry
  • You know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance


Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$137,120-$201,600 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$171,400-$252,000 USD

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