Our Digital Product Strategy team shapes the direction of high-impact digital banking experiences by connecting client needs, business priorities, and delivery planning. As a Senior Manager, Digital Product Strategy,you'llbe a senior strategic voice on the team, owning the business case, roadmap, and initiative-level direction for some of our most complex and visible digital initiatives.You'llwork 1-3 quarters ahead of delivery to ensure Product Owners have a clear, business-justified pipeline of work to execute against. In this role,you'llleaddiscovery, define initiative framing, and create high-quality epics that set squads up for success.You'llalso partner closely with senior stakeholders to influence prioritization and investment decisions, while helping track benefits after launch. Given the scope of your mandate,you'llextend yourexpertisebeyond your home squad byadvisingadditionalinitiatives and mentoring junior and intermediate team members.
At CIBC we enable the work environment mostoptimalfor you to thrive in your role.You'llhave the flexibility to manage your work activities within a hybrid work arrangement whereyou'llspend 1-3 days per week on-site, while other days will be remote.
Roadmap and business case ownership -Lead the development of squad roadmaps, business cases, and benefit forecasts for high-impact digital banking initiatives, ensuring each initiative entering the backlog is supported by a clear and measurable business rationale.
Discovery and initiative direction -Author andfacilitatediscovery with Product Owners and stakeholders to define business direction, journey context, and initiative framing that guide requirements and support strong delivery outcomes.
Epic development and quality standards -Own epics as a core deliverable by defining businessobjectives, success metrics, and scope early, whilemaintainingahigh-qualitybar for epic development across the team.
Stakeholder partnership and influence -Act as a primary business contact for senior stakeholders, translating delivery progress into clear business narratives andrepresentingsquad priorities in investment and prioritization discussions.
Benefitrealization and performance tracking -Establishkey performance indicators and success measures at the start of each initiative, then partner with analytics and measurement teams to assess results against the original business case.
Team contribution and mentorship -Provide guidance to other squads as needed, share best practices across the team, and coach junior and intermediate team members to strengthen overall capability.
You'rean experienced digital strategy professional.You bring 7+ years of experience in business analysis, digital product strategy, or a related discipline, ideally within financial services or another regulated environment.
You know how to turn strategy into delivery-ready work.You have a strongtrack recordof developing business cases, defining epics or similar initiative-level artifacts, and translating strategic priorities into roadmaps that delivery teams can execute with confidence.
You'rea strong communicator and influencer.You can build credibility with senior business stakeholders and clearly articulate, support, and defend recommendations and business cases at the executive level.
You bring agile delivery knowledge.You have working knowledge of agile ways of working, including Jira, epics and stories, story-writing standards, and INVEST principles, and you can apply them effectively across a multi-squad environment.
You'recommitted to helping othersgrow.You have experience mentoring or informally guiding colleagues and are motivated to elevate team standards, share knowledge, and support the development of emerging talent.
Values matter to you.You bring your real self to work, and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
Job Location
Toronto-81 Bay, 18th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork
