Royal Bank of Canada

Senior Manager, Digital Marketing Growth & Acquisition - RBC Direct Investing

Royal Bank of Canada$110K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of digital marketing experience focused on acquisition and customer journey marketing
  • Proven track record in customer acquisition growth with KPI accountability
  • Expertise in SEO and answer-engine optimization (AEO) including content strategy
  • Strong understanding of the digital user journey for complex products
  • Experience with conversion rate optimization (CRO) and A/B testing
  • Demonstrated ability to lead transformative initiatives and process improvements
  • Strong analytical skills utilizing GA4 and dashboarding tools

Responsibilities

  • Lead overall strategy and execution for organic prospect acquisition with a focus on metrics
  • Develop a comprehensive full-funnel acquisition model bridging discovery to evaluation of products
  • Own and shape the content strategy as a driving force for AEO within the acquisition funnel
  • Design and implement continuous A/B testing and optimizations on landing pages
  • Cultivate a culture of incremental wins through measurable improvements over time
  • Own the AEO strategy to enhance visibility on AI-powered search and user discovery paths
  • Manage full-funnel reporting and communicate insights effectively to senior leadership

Benefits

  • Comprehensive Total Rewards Program with flexible benefits
  • Supportive leaders focused on personal development and coaching
  • Collaboration within a high-performing, progressive team
  • Opportunity to drive transformation during a pivotal time for RBC Direct Investing
  • Direct reporting to senior leadership enhancing visibility and growth prospects
Full Job Description
Job Description

What is the opportunity?

RBC Direct Investing is building the next generation of self-directed investing products and experiences. We are transforming our digital acquisition engine, modernizing the end-to-end prospect experience, and redefining how Canadians discover, evaluate, and choose self-directed investing products. We need a relentless driver to lead this charge.

As Senior Manager, Growth & Acquisition, you will own the organic acquisition funnel for RBC Direct Investing. Your primary KPI is acquisition volume, bringing qualified investors into our ecosystem through acquisition campaigns, organic channels, answer-engine optimization (AEO), content strategy, and conversion rate optimization. You will be a key driver on our team, obsessed with incremental wins, constant experimentation, unwilling to let obstacles become barriers to progress.

What will you do?

Own the acquisition funnel end-to-end
  • Lead the strategy and execution for organic prospect acquisition across all RBC Direct Investing products, with prospect acquisition volume as your primary KPI
  • Develop and own the full-funnel acquisition model - from how prospects discover our products through organic search and AI-powered answer engines, to how they evaluate, choose self-directed investing products
  • Own content strategy as a core pillar of acquisition - create content as a critical driver of answer-engine optimization (AEO), defining what we create, how it feeds the acquisition funnel
  • Run offers and campaigns across the DI product suite - work with Paid Media partners to develop integrated campaign experiences that drive acquisition and engagement


Be a relentless experimenter
  • Design and run a continuous testing program - A/B testing, conversion rate optimization (CRO), landing page optimization
  • Develop a practice of incremental wins - small, measurable improvements that compound into transformation over time


Drive answer-engine optimization (AEO) and SEO
  • Own AEO strategy - understand how users discover financial products through AI-powered search engines, and optimize our content and digital presence to make RBC Direct Investing the answer to their prompt
  • Maintain and grow SEO performance - technical site health, content optimization, and organic traffic growth
  • Deeply understand the user journey: how people find, evaluate, and choose investment products, and where we can intervene to improve conversion


Build credibility through reporting
  • Own full-funnel reporting and attribution - dashboarding, funnel analysis, and actionable insights for the business
  • Communicate results clearly to senior leadership, translating data into recommendations and next steps


What do you need to succeed?

Must-have
  • 7+ years of digital marketing experience with a focus on acquisition, growth, or customer journey marketing
  • Proven track record of driving customer acquisition growth, with direct accountability for acquisition volume as a KPI
  • Expertise in SEO and answer-engine optimization (AEO) including content strategy, technical SEO, and understanding of how AI-powered search is changing discovery
  • Strong understanding of the end-to-end digital user journey - how users discover, evaluate, and convert on financial or complex consideration products
  • Experience with conversion rate optimization (CRO), A/B testing, experimentation, and funnel optimization
  • Demonstrated ability to lead transformation - someone who has rebuilt processes, challenged the status quo, and driven measurable change
  • Experience owning content strategy as a driver of acquisition
  • Strong analytical skills - comfortable with GA4, dashboarding tools, and funnel attribution
  • Proven ability to work collaboratively across cross-functional teams (Product, Marketing, Legal & Compliance) in a highly regulated environment
  • Exceptional communication and stakeholder management skills - ability to influence at all levels and build consensus


Nice-to-have
  • Experience in financial services, particularly in investing or self-directed investing
  • Active self-directed investor with a genuine passion for investing


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • The opportunity to own a transformation mandate at a critical inflection point for RBC Direct Investing
  • Direct reporting relationship to the Director, Digital Product Marketing with visibility to senior leadership


Job Skills
A/B Testing, Acquisition Campaigns, AI Agents, Content Marketing, Conversion Rate Optimization (CRO), Cross-Channel Marketing, Digital Acquisition, Digital Marketing, Digital Products, End-to-End Testing, Funnel Optimization, Google Analytics, Investments, Organic Search, Paid Media, Product Development Lifecycle, Product Marketing, Search Engine Optimization (SEO), Strategic Thinking, Website Design

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-04

Application Deadline:

2026-09-21
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

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At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

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Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

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At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

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Learn more about Royal Bank of Canada
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