Verizon Communications

Senior Manager, Data Analytics

Verizon Communications$98K — $188K *
Cary, NC 27513In-Person
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent experience
  • 6+ years in program/project management or Transport Engineering
  • Proficient in data analytics with experience in report and dashboard creation
  • Strong background in process improvement and technology integration
  • Experience leading cross-functional teams and stakeholder alignment

Responsibilities

  • Build and present complex data analytics reports for forecasting and tracking
  • Drive process improvements through AI and automation
  • Manage projects from initiation through delivery for network migrations and cost-saving initiatives
  • Serve as a strategic advisor using data insights for decision-making
  • Lead cross-functional teams to mitigate risks and resolve issues
  • Ensure effective communication of data-driven insights to senior leaders
  • Oversee resources and budgets, aligning with organizational priorities

Benefits

  • Health and wellness benefits, including medical, dental, and vision
  • 401(k) savings plan with company match
  • Paid parental leave and adoption assistance
  • Tuition assistance for continuing education
  • A minimum of 15 vacation days per year, increasing with service
  • Access to identity theft protection and pet insurance
Full Job Description
What you’ll be doing…

As a Program and Project Management Senior Manager, you will serve as a strategic, data-driven advisor and governance leader for the Access Engineering & Optimization Team. You will lead efforts to reduce 3rd-party TDM spend by leveraging advanced analytics and AI to drive telecommunications cost reductions. In this role, you will work closely with cross-functional teams to reduce cycle times and prioritize opportunities for the acceleration of TDM spend reduction, ensuring customers are successfully repositioned for next-generation network migrations.

Acting as a trusted partner to leadership, you will be utilizing your expertise in data analytics and AI to build automated tools, track progress, and create advanced reporting solutions that highlight operational readiness, resolve bottlenecks, and track cost-saving metrics.

Responsibilities:

  • Data Analytics & Dashboarding: Building, managing, and presenting complex data analytics reports and dashboards to forecast, track, and provide real-time updates on grooming efforts and network optimization milestones.

  • AI & Process Automation: Driving continuous process improvements by championing AI-driven architecture, IT enhancements, and BOT opportunities to automate manual tasks and build robust analytics tools.

  • Technical Project Management: Managing programs and projects from initiation through delivery, focusing on data-informed legacy network migrations and telco cost-savings initiatives (grooms, disconnects, and conversions).

  • Strategic Advisory: Serving as a trusted advisor and strategic thought partner, utilizing data insights to facilitate effective decision-making, operational readiness, and governance.

  • Cross-Functional Leadership: Leading diverse teams (Planning, Implementation, Field Technicians, Project Managers) to meet schedules, mitigate risks, and resolve production issues through technical best practices.

  • Executive Communication: Managing the team's "brand" by ensuring cohesive communication, acting as a final checkpoint for data-backed executive presentations, messaging, and operational updates delivered to senior leaders.

  • Resource & Budget Oversight: Overseeing plans and budgets, aligning key stakeholders, and implementing governance based on analytical forecasting and organizational priorities.

What we’re looking for...

You are a strategic thinker and an agile leader who excels at managing complex, data-driven projects from the ground up. You lead with care and candor to champion simplicity and execute strategic outcomes. Your strong background in data analytics allows you to transform complex engineering data into actionable insights and present them clearly to executive leadership. You are comfortable navigating network environments and are highly passionate about leveraging AI and automation to create smarter, more efficient ways of working.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience in program/project management or Transport Engineering, with a strong emphasis on data-driven project execution.

  • Experience working in a transport engineering role or in a closely adjacent technical capacity.

  • Strong proficiency in data analytics, with a demonstrated ability to build reports, design dashboards, and present findings to leadership.

  • Experience with process improvement, risk management, and integrating new technologies into existing workflows.

  • Demonstrated experience managing cross-functional teams and aligning key stakeholders to deliver specific operational outcomes.

Even better if you have one or more of the following:

  • Proficiency in SQL for extracting, manipulating, and analyzing complex datasets.

  • Knowledge in any of these tools/platforms: OPTIMA, SingleRow, Access Unification, Verify, OTIS, Tracker, TPVM, LEC VFO Systems.

  • Experience building complex data dashboards using platforms such as Looker or Tableau.

  • Hands-on experience utilizing AI to build data analytics, automated tools, or executive dashboards.

  • Project Management Professional (PMP) certification and/or Agile Methodology expertise.

  • A background in telecommunications, specifically familiarity with circuit engineering (DS0/DS1/DS3/OCN/NNI/ETH) and network optimization strategies.

  • Experience managing vendor relationships and optimizing telco cost savings (ASR related activities to LEC/CLEC/ICO).

  • Proven ability to identify manual bottlenecks in workflows and successfully implement automated/BOT-based solutions.

***This role can be located out of any US based Verizon location.***

If you believe this job posting is missing information required by the Virginia wage or salary range transparency law, please report it via .

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $98,500.00 - $188,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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