Senior Manager, Cyber Security Operations Center

Knowit Training

$120K — $150K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years in cybersecurity, with 5 years in leadership roles focused on security operations or incident response.
  • Expertise in SIEM, SOAR, EDR, NDR, and cloud security monitoring tools.
  • Strong familiarity with Microsoft security tools and their ecosystem.
  • Experience managing major cyber incidents in large-scale global environments.
  • Good grasp of IT, OT, and cloud architectures along with operational risk.
  • Knowledge of regulatory standards like NIST, ISO 27001, SOC 2, and GDPR.
  • Demonstrated ability to build and lead high-performing security teams globally.
  • Professional certifications like CISSP, CISM, or GIAC are a plus.

Responsibilities

  • Lead 24/7 SOC operations using global follow-the-sun and fusion center models.
  • Oversee real-time monitoring and resolution of security events across diverse platforms.
  • Direct end-to-end response efforts for major cyber incidents, ensuring effective containment and recovery.
  • Optimize SOC tools including SIEM, SOAR, EDR/MDE, and incident management systems.
  • Drive detection engineering and threat hunting to enhance alert quality.
  • Collaborate with cross-functional teams during significant security incidents.
  • Manage key SOC metrics like MTTD and MTTR, and report to executive leadership.
  • Implement a modernization roadmap for SOC technology, focusing on automation and machine learning.

Benefits

  • Opportunity to lead a high-impact cybersecurity operations center.
  • Work in a dynamic and fast-paced global environment.
  • Access to cutting-edge security technologies and solutions.
  • Opportunity for career growth within a leading data center company.
  • Mentorship and professional development within a high-performing team.
Full Job Description
Our client, a great data center company in Dallas, is looking for a Senior Manager, Cyber Security Operations Center to join their team.

Summary:

The Senior Manager, Cyber Security Operations Center (SOC) is a handson technical and people leader responsible for overseeing 24/7 global security monitoring, threat detection, and incident response across the company's IT, OT, cloud, and product platform environments. This role owns realtime situational awareness, rapid containment of cyber threats, and continuous improvement of cyber defense capabilities.

This leader drives operational excellence within a hightempo global SOC, balancing decisive incident response with longterm detection engineering, automation, and program maturity while building and mentoring a worldclass security operations team.

Responsibilities:
  • Lead daytoday operations of a 24x7 global SOC using followthesun and fusion center operational models.
  • Oversee realtime monitoring, triage, escalation, and resolution of security events across enterprise IT, OT, cloud, and edge platforms.
  • Direct major cyber incident response efforts endtoend, coordinating containment, eradication, recovery, and postincident analysis.
  • Own and continuously optimize SOC tooling including SIEM, SOAR, EDR/MDE, NDR, vulnerability management, and case management platforms.
  • Drive detection engineering, threat hunting, and intelligence integration to improve alert quality and adversary visibility.
  • Partner crossfunctionally with IT, OT, Product, Legal, Compliance, Risk, and Operations during highimpact incidents.
  • Own SOC KPIs including MTTD, MTTR, detection coverage, and alert fidelity, reporting outcomes to executive leadership.
  • Lead the SOC technology modernization roadmap including automation, enrichment, and machineassisted detection capabilities.

Qualification:
  • 8-12+ years of cybersecurity experience with at least 5 years in security operations or incident response leadership roles.
  • Deep technical expertise across SIEM/SOAR, EDR, NDR, cloud security monitoring, and log analytics platforms.
  • Strong working knowledge of Microsoft security tools and ecosystem.
  • Proven experience managing significant cyber incidents in complex, global environments.
  • Solid understanding of IT, OT, and cloud architectures and operational risk.
  • Experience aligning SOC operations with regulatory and compliance frameworks including NIST, ISO 27001, SOC 2, NIS2, DORA, PCI, SOX, and GDPR.
  • Demonstrated success building, scaling, and mentoring highperforming global security teams.
  • Professional certifications such as CISSP, CISM, or GIAC strongly preferred.

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