Senior Manager, CustomsRole PurposeThe Olympic and Paralympic Games depend on thousands of specialized shipments - sporting equipment, broadcast technology, and tightly regulated goods - clearing U.S. customs on time and fully compliant. As Senior Manager, Customs, you will establish and run the customs clearance operation that moves this cargo in the years leading up to the Games, translating complex trade law into clear guidance and leading the specialists who keep freight moving.
Key Responsibilities- Direct day-to-day clearance of Games-related shipments as the subject-matter expert, interpreting CBP rulings, international trade law, and regulations into clear guidance for internal teams and leadership.
- Coordinate with customs brokers, freight forwarders, and Partner Government Agencies (PGAs) to clear specialized and highly regulated cargo.
- Lead, mentor, and develop a team of customs coordinators and specialists across entry types, Harmonized Tariff Schedule of the United States (HTSUS) classification, valuation, and documentation.
- Establish tracking strategies for every Games shipment, then analyze customs data and metrics that inform the Head of Customs' freight and carrier strategies.
- Serve as the first escalation point for customs issues, delays, and compliance questions, resolving them quickly and escalating critical strategic matters to the Head of Customs & Freight Forwarding.
Required Competencies- 7+ years of progressive experience in customs brokerage, global trade, or international logistics.
- Deep technical expertise differentiating between Temporary Entries and Consumption Entries, with strong command of Incoterms, tariff classification, and trade compliance.
- A proven track record of coordinating directly with state and federal government agencies (PGAs) to clear specialized or highly regulated goods.
- Strong analytical skills to interpret and translate complex CBP rulings, laws, and regulations into clear business guidance, including how federal regulations affect state-level tax liabilities such as CA use tax.
- Proven leadership experience and excellent communication skills that convey complex customs information to technical and non-technical audiences.
Valued Experience- A valid U.S. Customs Broker License (preferred, not required).
- Experience clearing cargo for large-scale events or time-critical shipments.
What We Offer- A rare opportunity to establish a customs and trade-compliance operation for one of the world's largest logistics efforts, with direct exposure to senior leadership and cross-functional Games teams.
- Transferable experience solving complex, high-stakes trade problems at scale, with the earned pride of contributing to a historic Olympic and Paralympic Games in Los Angeles.
What This Role Means for the Games- Every regulated shipment that crosses the border must clear customs correctly for the Games to take place, so your work - ensuring cargo arrives on time and in compliance - is a foundation the delivery effort depends on.
Physical Requirements & Working Conditions- Available to work onsite in our Downtown Los Angeles-based office.
- The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.
- The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
- Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
- Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.
CompensationThe annual base salary range for this position is $105,000 - $125,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.
