American Express

Senior Manager-Control Management

American Express • $100K — $130K *
Fort Lauderdale, FL 33323In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 4+ years of experience in operational risk management, preferably within Risk and/or Internal Audit.
  • Strong understanding of operational risk management lifecycle activities.
  • Excellent project management, communication, and interpersonal skills.
  • Experience in process governance aligned with policies and regulatory frameworks.
  • Robust analytical and problem-solving skills for effective data analysis and risk evaluation.

Responsibilities

  • Identify additional risks within business processes and systems alongside process owners.
  • Facilitate risk assessment performance across business units, ensuring compliance with standards.
  • Oversee control monitoring and compile risk trends for management decision-making.
  • Categorize controls and map them against relevant risks and processes.
  • Advise business units on risk identification and necessary product or control enhancements.
  • Support overall risk management practices throughout the organization.
  • Share insights and best practices across the enterprise.

Benefits

  • Opportunity to collaborate with multiple business units and functional areas.
  • Engagement in enhancing organizational resilience through risk management.
  • Access to a variety of risk management tools and methodologies.
  • Contribute to maintaining compliance with regulatory and internal standards.
Full Job Description
Job Description

The U.S. Consumer Services Governance & Control Risk Identification and Assessment team partners with GABM to identify, assess, mitigate, and report risks across business unit processes. This work ensures compliance with regulatory requirements and Amex policies while strengthening the business unit's resilience through a clear and consistent approach to managing inherent and residual risk.

USCS is looking for a Senior Manager of Risk ID & Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.

Responsibilities

The Senior Manager USCS Risk ID & Assessment will:
  • Provide additional identification of risks throughout business processes and systems (along with business process owners)
  • Facilitate BUs in their risk assessments performance (e.g., Risk & Control Self Assessments (RCSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
  • Manage control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events to senior management, to facilitate informed decision-making
  • Manage categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)
  • Advise BU with identification of risks and spotting areas where product changes or improved controls may be required
  • Support risk management practices within the business
  • Support sharing insights, better practices, themes, etc. across the enterprise


Qualifications

Required Qualifications:
  • 4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)
  • Understanding of critical operational risk management lifecycle activities
  • Excellent project management, communication, and interpersonal skills
  • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
  • Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively


Preferred Qualifications:
  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following:
  • Providing identification of operational risks throughout business processes and systems
  • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
  • Enhancing risk assessments and associated methodologies
  • Managing independent control monitoring, including identification of control improvements
  • Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing
  • Managing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
  • Experience in financial services industry


Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Finance & Insurance
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ
AXP
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at American Express

More Finance & Insurance Jobs

Find similar Senior Manager-Control Management jobs:

NationwideFort Lauderdale, FL