Verizon Communications

Senior Manager, Consumer Value Proposition Communications

Verizon Communications$115K — $201K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience.
  • Six or more years of relevant experience in communications or related fields.
  • Experience managing complex product launches.
  • Strong project management skills under tight deadlines.
  • Ability to foster relationships with media outlets.
  • Willingness to travel up to 25% of the time.

Responsibilities

  • Lead communications strategy and execution for consumer value proposition.
  • Translate consumer insights into compelling narratives.
  • Drive media strategy to amplify key moments.
  • Develop relationships with journalists and social influencers.
  • Counsel executives on brand narrative shaping.
  • Manage agency partners for business-driven communication plans.
  • Identify reputational risks to protect the Verizon brand.

Benefits

  • Comprehensive health and wellness benefits including medical, dental, and vision.
  • Matched 401(k) savings plan to help secure financial future.
  • Paid time off with 15 vacation days starting, increasing with tenure.
  • Paid parental leave and adoption assistance to support family growth.
  • Tuition assistance for continuing education opportunities.
Full Job Description
What you'll be doing...

This role is a senior-level position on the National Consumer Unit Communications team. The individual in this role will lead communications strategy and execution centered on Verizon's Consumer Value Proposition, driving narratives that highlight how our plans, promotions and perks differentiate Verizon in a highly competitive market. You will be responsible for defining, driving, and defending our consumer narrative and ecosystem through agile storytelling that turns our offerings into compelling, coverage-driving narratives, defending market share and positioning our portfolio as the superior choice. As a critical link across the organization, you will ensure all communications initiatives are cohesive, impactful, and strategically aligned across the business

Responsibilities will include:
  • Leading strategy and execution of strategic, high-profile consumer moments that deepen customer relationships and elevate Verizon as a customer-first brand.
  • Translating consumer insights and market trends into compelling narratives and story angles that resonate with target audiences and position Verizon as an industry leader.
  • Driving media strategy and execution for reaching target press that amplifies key moments and reinforces Verizon's leadership.
  • Developing and maintaining strong relationships with influential audiences, including journalists, social influencers, external partners and cross-functional internal stakeholders.
  • Providing strategic counsel to executives and other cross-functional teams to shape brand narrative.
  • Managing agency partners to create and execute plans that drive business results.
  • Helping protect the Verizon brand by identifying and mitigating reputational risk.


What we're looking for...

You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Experience working on complex launches.
  • Strong project management skills and the ability to work under pressure on multiple projects. simultaneously while meeting deadlines and delivering consistently high-quality work.
  • Ability to build and maintain relationships with the press.
  • Willingness to travel up to 25%.


Even better if you have one or more of the following:
  • A background in consumer products, tech or marketing.
  • Strong relationships with reporters.
  • A proven track record of developing and implementing integrated communications plans that go beyond traditional public relations.
  • Exceptional written, verbal and presentation skills.


If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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