Affirm

Senior Manager, Communications

Affirm$185K — $245K *
US-AnywhereRemote in United States
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of corporate and financial communications experience, ideally in both a high-growth and public company environment.
  • Established connections with national business and financial media, including reporters and podcasters.
  • Deep understanding of public company dynamics, including earnings and capital markets disclosures.
  • Ability to interpret complex financial metrics and craft compelling narratives based on them.
  • Strong writing skills, making intricate financial topics accessible and engaging.
  • Proactive approach, with a tendency to lead story creation rather than simply reacting to it.
  • Sound judgment and composure in high-stakes situations, with quick decision-making capabilities.
  • Ability to work collaboratively across departments like Communications, Investor Relations, Finance, and Legal.

Responsibilities

  • Shape Affirm's media presence and messaging to highlight its unique value in the evolving credit industry.
  • Own the narrative around the business’s financial performance, emphasizing consumer success over failures in collaboration with Investor Relations and Finance.
  • Lead communications around significant milestones, ensuring continuous storytelling between key events.
  • Establish relationships with influential business and financial journalists, becoming their trusted source for insights on Affirm.
  • Prepare executives for high-stakes media engagements, providing necessary messaging and briefing materials.
  • Ensure alignment of Affirm's business narrative with overall corporate communications for a unified voice.
  • Manage high-pressure moments with precision to maintain focus on strategic communications.

Benefits

  • 100% subsidized medical coverage for employees and their dependents.
  • Generous stipends for Technology, Food, Lifestyle needs, and family forming expenses via Flexible Spending Wallets.
  • Competitive vacation and holiday schedule to promote work-life balance.
  • Employee Stock Purchase Plan (ESPP) allowing employees to buy Affirm shares at a discount.
Full Job Description
About the Role

Affirm has spent nearly 15 years rewriting the rules of credit, grounded in a model that only works when our consumers succeed: no late fees, clarity before you commit. Belief in it is already taking hold with the people closest to the numbers, and the opportunity now is to widen that conviction across the market.

That starts with the people who shape how the business is judged: investors and capital partners. You'll build trust and understanding with them where they form their views, from the business and financial media to Affirm's own channels. And you'll hold the through-line, so each milestone builds on the last and the story keeps moving in between.

You bring key relationships across the business and financial press and the instinct to play offense, not just defense, because you know credibility is built moment after moment.

What You'll Do
  • Shape how Affirm shows up in the coverage and conversation the market follows, making the case for what sets it apart from legacy credit and newer entrants as the industry evolves.
  • Build belief in the business by owning the story behind the numbers - in partnership with Investor Relations, Finance, and Capital Markets - making the case for a model that grows on consumer success, not mistakes.
  • Lead communications around the milestones that define the company, from earnings, funding, partnerships, major business news. And keep the story moving between those milestones, creating openings to advance it so credibility compounds instead of resetting with each headline.
  • Earn the confidence of the business and financial reporters, producers, and podcasters who cover the company, across traditional and new media, setting the agenda and becoming the source they return to.
  • Counsel and prepare executives when the stakes are highest, from media interviews to speaking opportunities, with the messaging and briefing materials they need.
  • Make sure the business and financial story stays in step with everything else Affirm is saying, so the company sounds like one voice everywhere it shows up.
What We Look For
  • Corporate and financial comms experience: 12+ years in communications, ideally spanning both a fast-moving, high-growth company and a public one.
  • Media relationships: established connections with national business and financial reporters, producers, and podcasters, and the standing to be a voice they trust.
  • Market fluency: a real feel for how the market reads a public company, including earnings, capital markets, and disclosure.
  • Mastery of the story behind the numbers: someone who gets into dense financials and credit metrics fast, sees what they mean beyond what they say, and turns them into a clear, defensible story that holds up with reporters and analysts.
  • Sharp writing: the ability to make complex financial topics clear, accurate, and compelling.
  • Proactive instinct: a bias for creating the story rather than chasing it.
  • Sound judgment: steadiness in high-stakes, high-visibility moments, and the discipline to act quickly without putting trust at risk.
  • Operational command: brings order and precision to the highest-stakes moments, so nothing slips when it matters most.
  • Collaborative partnership: strong working relationships across Communications, Investor Relations, Finance, Legal, and Policy.

Pay Grade - M
Equity Grade - 10

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000
USA base pay range (all other U.S. states) per year: $164,000 - $224,000
#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

About Affirm

Affirm is a publicly traded financial technology company headquartered in San Francisco, United States. Founded in 2012, the company operates as a financial lender of installment loans for consumers to use at the point of sale to finance a purchase. Affirm was founded in 2012 by Max Levchin, Nathan Gettings, Jeffrey Kaditz, and Alex Rampell as part of the initial portfolio of startup studio HVF. Levchin, who co-founded PayPal, became CEO of Affirm in 2014. In October 2017, the company launched a consumer app that allowed loans for purchases at any retailer. The company announced a partnership with Walmart in February 2019. Under the partnership, Affirm is available to customers in-store and on the Walmart website. Affirm has partnered with e-commerce platforms including Shopify, BigCommerce, and Zen-Cart. On November 18, 2020, Affirm filed with the Securities and Exchange Commission in preparation for an initial public offering. On December 12, 2020, it was reported that Affirm had postponed its IPO. On January 13, 2021, Affirm became listed on NASDAQ with symbol AFRM, raising about $1.2 billion in its IPO. By the next day, the price of shares had doubled, making Levchin's stake worth about $2.5 billion. In May 2021, Affirm acquired Returnly, a financial technology service company, for $300 million.
Learn more about Affirm
Size
1,300 employees
Market Cap
$2.5 billion
Industry
Net Income
-$97.6 million
Founded
2012
Revenue
$617.1 million
NASDAQ

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