Senior Manager, Global Enterprise Communications
About the Role:
As a Senior Manager on the Global Enterprise Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver creative and effective communication strategies.
Primary Responsibilities:
Serve as a strategic advisor to internal leaders and partners to plan and execute data-backed, integrated communications campaigns on behalf of the Premium Products and Experiences line of business. By joining our team, you’ll be expected to push the envelope in driving premium narrative around Premium Products & Travel and Loyalty, Marketing & Spend Experiences to external audiences.
Develop compelling, consistent, tailored messages for various audiences and channels, including in response to media opportunities
Maintain a deep understanding of current and emerging internal and external risks and sensitivities and how to manage related stakeholder needs
Collaborate effectively across highly matrixed, cross-functional teams, offering real-time counsel on communications strategies to optimize results, mitigate risk and ensure stakeholder engagement
Leverage data to evaluate results, extract insights and optimize future programs
Identify new opportunities to institute best practices and improve enterprise governance
Oversee team operations and exhibit excellent judgment
Act as a highly collaborative self-starter in a fast-paced environment
Basic Qualifications:
Preferred Qualifications:
At least 1 year of public relations or communications experience in financial services, technology, or consumer brands
At least 1 year of experience in developing and implementing change management strategies at a publicly traded company
At least 3 years of developing and executing thought leadership and consumer campaigns
At least 3 years of experience supporting, partnering and interacting with internal business clients or serving as a consultant for external business clients
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $163,900 - $187,100 for Sr. Communications Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
