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Job Description

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

To power this ambition with both speed and scale, we are embracing a new product-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time.

The Senior Manager, Commercial Performance Optimization Technical Lead, provides hands-on technical leadership and architectural guidance for the Performance Optimization Global Capability team within the Advanced Analytics & Optimization suite. Reporting to the Technical Suite Lead, this role serves as the primary technical leader for the capability, partnering closely with the Global Capability Owner, Activation Lead, development teams, and/or vendor teams to ensure capability priorities and global standards.

The Performance Optimization team delivers global analytics capabilities that measure campaign performance, optimize marketing investment allocation, and provide standardized KPI frameworks and reporting solutions across brands and channels. This includes in-house marketing mix modeling (MMM), global dashboards, and governed performance reporting products that enable consistent, decision-ready insights. As the Tech Lead, this role is a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for marketing mix models, global dashboards, KPI frameworks, and performance reporting products alongside the development team, bringing technical depth and leadership to every stage of the work.

Essential Functions/Responsibilities

Key Responsibilities:

Strategy & Technical Roadmap Development

• Partner closely with the Performance Optimization Global Capability Owner to design solutions that solve business problems, providing technical insight on what technology can and cannot do, effort levels, and tradeoffs.
• Collaborate with the Advanced Analytics & Optimization Technical Suite Lead and Data Architect to translate technology roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks.
• Convert complex business requirements into clear technical specifications and executable technical work tasks.

Solution Architecture & Technical Delivery

• Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including:
  
  • Marketing Mix Modeling (MMM) Solutions, in-house advanced analytics models that quantify channel contribution, incremental impact, and optimize marketing investment allocation
  • Global Reporting & Dashboard capabilities, standardized dashboards and reporting solutions that provide consistent, decision-ready performance insights across brands and channels
  • Global KPI Frameworks, governed measurement structures that ensure consistent performance tracking and metric definitions across the organization
• Translate technical requirements into well-defined work for the development team, lead agile ceremonies, and ensure disciplined execution of the roadmap, taking ownership of complex technical challenges end to end.
• Guide development teams in building scalable and compliant global analytics and reporting solutions supporting performance measurement and investment decision-making.
• Ensure consistent implementation of global KPI frameworks, standardized data models, and governed reporting structures across dashboards and analytics solutions.
• Support integration of analytics and reporting platforms with upstream data sources (e.g., marketing, customer, and engagement data) and downstream consumption and activation systems.
• Enable seamless access to insights through standardized, self-service dashboards and global analytics tools.
• Drive development of automated reporting pipelines and reusable analytics assets to reduce manual reporting and scale insights delivery while ensuring data governance, metric consistency, and quality control across dashboards, reporting solutions, and analytics outputs.

Cross-Functional Technical Leadership

• Partner with business, IT security, and vendor teams to ensure the Performance Optimization team's technical solutions adhere to organizational standards, security policies, and regulatory requirements.
• Organize and direct vendor partners to execute technical work, ensuring alignment with team priorities, delivery timelines, and global standards.
• Partner with the Technical Suite Lead, Advanced Analytics & Optimization to escalate and resolve complex technical challenges that span across teams or suites.
• Mentor and guide software engineers and developers, elevating the team's overall technical capability.
• Lead cross-team problem solving and resolution of technical challenges within the Global Capability team.

Required Knowledge, Skills, and Abilities

Technical Skills

• Experience designing, testing, deploying, operating, and enhancing scalable, secure, and compliant technology solutions for large scale organizational use.
• Experience designing, operating, and evolving Marketing Mix Models, including model refresh cycles, assumptions governance, and alignment with Commercial decision-making timelines.
• Experience building and maintaining robust data pipelines supporting promotional measurement, performance analytics and MMM - including feature engineering, historical backfills, and alignment of definitions across channels / data sources.
• Strong understanding of incrementality, attribution, and scenario modeling trade-offs, and how these are translated into decision-ready outputs for brand and portfolio leaders. Ability to design analytics solutions that support decision workflows, including scenario modeling, prioritization trade-offs, and investment optimization, not just retrospective performance reporting.
• Understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks. Knowledge of system integration patterns, APIs, and data architecture across enterprise analytics and reporting platforms.
• Ability to partner with Business teams to translate executive and Commercial requirements into scalable, well-governed reporting and analytics solutions with roadmaps and prioritization. Provide technical leadership on standardization, KPI implementation, and architectural trade-offs to ensure technology assets remain consistent, performant, and extensible across brands and regions.
• Experience leading mixed teams of internal developers and vendors, including technical direction, code and dashboard reviews, estimation, and delivery accountability. Proven ability to collaborate with data scientists and machine learning engineers, along with UX researchers and UI designers, with user-centric mindset applied to technical development.
• Experience working within Agile product development teams and product operating models.

Business Skills

• Digital-first Mindset - Ability to look for opportunities to streamline and improve the customer experience and Jazz performance through digital tools, data and automation to create better, faster and more scalable outcomes
• Cross functional Matrix Collaboration - Ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed - supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions.
• Problem Solving - Ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning-oriented approach.
• Managing Competing Priorities - Ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving.
• Continuous Improvement - Ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo

Required/Preferred Education and Licenses

Qualifications:

• Bachelor's degree in computer science, engineering, information systems, or related technical field.
• 7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in delivering performance optimization, promotional analytics, or marketing effectiveness solutions in pharma or life sciences, including hands-on ownership of MMM or comparable optimization frameworks.
• 2+ years of experience as a Tech Lead, Technical Program Manager, Engineering Manager, or other roles involving managing a team of developers. Experience as a Tech Lead, or similar role involving hands-on technical leadership of a development team, with experience leading teams working on enterprise analytics platforms, reporting solutions, and cloud data environments.
• 2+ years of experience designing and delivering enterprise-scale digital platforms such as marketing mix modeling (MMM) solutions, experimentation and optimization approaches, and KPI-driven analytics systems, including hands-on experience using analytics tools and technologies.
• Experience working within complex, matrixed organizations with multiple technology and capability teams.
• Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions.

Preferred / Additional Qualifications:

• Experience in pharmaceutical or healthcare industries preferred.
• Experience partnering with enterprise platform teams or Global Capability teams supporting digital and operational capabilities.
• Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

Working Requirements:

• 10-20% travel will be required.

Jazz Expected Behaviors

• Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact.
• Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation.
• Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments.
• Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams.
• Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact.
• Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work.
• Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners.
• Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete.
• Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes.

#LI-Remote

Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is:
$141,600.00 - $212,400.00

Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.

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