Bank of Montreal

Senior Manager Collections Strategy Management

Bank of Montreal$94K — $176K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of relevant experience and post-secondary education in a related field or equivalent combination of education and experience
  • Advanced expertise in system design, API management, product design, and test-driven development
  • Intermediate knowledge of new product development, UI/UX design, and cybersecurity concepts
  • Demonstrated ability in data collection, analysis, and driving value propositions
  • Strong emotional intelligence and adaptability in dynamic environments

Responsibilities

  • Prioritize and support technology platforms for internal and customer-facing use
  • Track platform health scores and adoption rates for continuous improvement
  • Manage cross-functional collaboration for strategic platform initiatives
  • Document technical specifications and functional business rules for applications
  • Analyze platform data to implement optimization strategies
  • Ensure compliance with support agreements and security standards
  • Oversee vendor relationships for support and technical requirements

Benefits

  • Health insurance coverage
  • Tuition reimbursement for professional development
  • Accident and life insurance support
  • Retirement savings plans
  • Access to performance-based incentives and discretionary bonuses
Full Job Description

Application Deadline:

07/30/2026

Address:

100 King Street West

Job Family Group:

Technology

Prioritizes and supports the work of customer-facing and/or internal platforms. Tracks and maintains platform health scores as well as adoption rate. Manages the stability, accessibility, scalability, security and support innovation of the platform. Coordinates the activities of technology, design, security and marketing, to develop platform strategies, roadmaps, and execution. Manages the relationship with vendors for support, compliance, license tracking and any other needs.

  • Builds relationships with and works with stakeholders to understand the platform vision, align and deliver on the roadmap.
  • Documents business rules, functional/technical specifications, and process interpretations for assigned applications, process flows, systems, and business solutions.
  • Analyzes platform data to drive and implement optimizations.
  • Undertakes prioritization of work of a component or group of components that are used by customers/end users.
  • Understands the competitive and strategic position of the organization, in order to deliver best-in-industry products.
  • Ensures compliance with service and support agreements and standards.
  • Manages technical requirements e.g. APIs and other platform components with a focus on security and resilience to protect end-users.
  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connects work to BMOs purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
  • Implements changes in response to shifting trends.
  • Broader work or accountabilities may be assigned as needed.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Intermediate level of proficiency:

  • New product development.
  • User interface and user experience (UI/UX) design.
  • Cybersecurity and privacy concepts, principles and solutions.
  • Learning Agility.
  • Creative thinking.
  • Emotional agility.

Advanced level of proficiency:

  • System design and implementation.
  • Application programming interface (API) management.
  • Product design.
  • Test driven development.
  • Devops.
  • Data collection and analysis.
  • Cloud computing.
  • Building and managing relationships.
  • Product management.
  • Value propositions.
  • Continuous improvement management.
  • Verbal & written communication skills.
  • Analytical and problem solving skills.
  • Collaboration & team skills; with a focus on cross-group collaboration.
  • Able to manage ambiguity.
  • Data driven decision making.
  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Seasoned professional with a combination of education, experience and industry knowledge.

Salary:

$94,600.00 - $176,000.00

Pay Type:

Salaried

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

About Bank of Montreal

The Bank of Montreal is a Canadian multinational investment bank and financial services company. It provides a wide range of personal and commercial banking, wealth management, and investment banking products and services. The bank had revenues of CAD 23.6 billion in 2020.
Learn more about Bank of Montreal
Size
45,454 employees
Market Cap
$60.9 billion
Industry
Founded
1817
5 Year Trend
+9.1%
NASDAQ

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