Infosys

Senior Manager - Client Services

Infosys • $120K — $150K *
Atlanta, GA 30349In-Person
Manufacturing & Automotive
11 - 15 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree or foreign equivalent from an accredited institution, with consideration for 3 years of progressive experience for each year of education.
  • 14+ years of experience in business development, particularly in the relevant domain.
  • If holding a master's degree, at least 11 years of experience in a related field is required.
  • Proven track record as a Hunter, adept at establishing new contacts and acquiring new accounts.
  • Understanding of the BPO outsourcing landscape and industry-specific business drivers.

Responsibilities

  • Identify and pursue new business opportunities using existing contacts.
  • Manage the full sales cycle from prospecting to closing deals.
  • Ensure delivery commitments to clients are met and service level agreements (SLAs) are adhered to.
  • Negotiate commercial agreements effectively.
  • Develop and execute a strategic sales plan targeting key accounts.

Benefits

  • Remote work flexibility within the USA.
  • Opportunity for extensive networking within the industry.
  • Access to diverse business development projects.
  • Support for business travel to client locations.
Full Job Description
Job details

Job Role

Engagement Manager

Work Location

Atlanta, GA

State / Region / Province

Georgia, Michigan, New York

Country

USA

Domain

Global Markets

Interest Group

IBPO USA

Company

IBPO USA

Requisition ID

148522BR

Senior Director - New Business Sales in Industrial Manufacturing, Automobile and Aerospace/Defense
Senior Manager - Client Services
Remote within USA - Work from anywhere Business Travel is required.

Infosys BPM is seeking to hire a Senior Director of New Business Sales to manage and expand the Infosys footprint across new client accounts in the Industrial Manufacturing, Automobile and
Aerospace/Defense domain. The Senior Director is responsible for opening new accounts for Infosys BPM. This role's expectation is to utilize existing network of contacts to open doors along with cross selling BPM services to Infosys existing IT client base.

Role Description:
  • Hunter role with expectation to utilize existing contacts to introduce Infosys BPM to new logos.
  • Business development: manage build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
  • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.
  • Commercial negotiations: Should understand commercial models and understand art of commercial negotiation.
  • Create a sales strategy with a list of must have accounts from a Target Account List
Basic Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • 14+ years of experience related to job description
  • If a master's degree has been completed, then a minimum of 11 years' experience related to the job description is required
Preferred Qualifications:
  • Track record as a Hunter with the ability to bring new contacts and new logos with extensive connections within the domain.
  • Knowledge of Industrial Manufacturing, Automobile, and Aerospace/Defense industry trends and insights would be useful.
  • Good understanding of industry specific business issues and drivers in BPO outsourcing space
  • Global Delivery Model experience. Can be based anywhere within USA and business travel required.
  • Significant new business development and similar large deal experience.
  • Ability to utilize extensive contact list to being in new logo business.
  • Track record of interacting and building relationships with CXO level client contact.
  • Understanding of sales cycle, key influencers, budget cycles and client's bid process.
  • Hands-on experience with proposal creation and leading proposal presentations.
  • Ability to collaborate with internal cross functional teams for support.
  • Strong leadership, interpersonal, communication and presentation skills.
  • Wide variety of BPO, Management Consulting and Business Consulting engagement experience.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

Work Model:
This role is a remote role within the US, with the option to work from home or local office when not at a client site. This role requires business travel to be onsite at the client's office, as necessary.

About Infosys

Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bangalore, Karnataka, India. Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2017 revenue figures and the 596th largest public company in the world based on revenue. On 31 March 2018, its market capitalisation was $37.32 billion. The credit rating of the company is A? (rating by Standard & Poor's).
Learn more about Infosys
Size
314,015 employees
Market Cap
$77.5 billion
Industry
Information Technology
Net Income
$178.5 billion
Founded
2004
5 Year Trend
+12.2%
Revenue
$945.9 billion
NASDAQ
INFY
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Infosys

More Manufacturing & Automotive Jobs

Find similar Senior Manager - Client Services jobs:

NationwideAtlanta, GA