Scotiabank

Senior Manager, Change Management & Enablement - Organizational Effectiveness

Scotiabank • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
4 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3-5+ years of experience in change management or organizational effectiveness, especially within a Centre of Excellence (CoE) model.
  • Proven ability to design and implement learning methodologies and change tools in complex environments.
  • Strong facilitation and coaching skills with a focus on stakeholder management and influence at all levels.
  • Experience in governance and reporting for change outcomes, ensuring readiness and sustainment practices are in place.
  • Preferred certification in change management (e.g., Prosci, ACMP/CCMP).
  • Familiarity with agile methodologies or human-centered design approaches is a plus.
  • Experience in financial services or regulated industries is advantageous.

Responsibilities

  • Establish and operate the Enterprise Change Management CoE, evolving its mandate and standards.
  • Develop methodologies, frameworks, and toolkits for consistent change management across the organization.
  • Scale change management capabilities by designing high-impact tools and training resources.
  • Engage external experts to benchmark and modernize change practices, fostering community support.
  • Offer advisory and coaching support to leaders and program teams on effective change strategies.
  • Collaborate with the Organizational Effectiveness team to enhance integration of change practices organization-wide.
  • Continuously improve CoE offerings by incorporating feedback and industry best practices.

Benefits

  • Opportunity to shape the future of change management within a large enterprise.
  • Access to continuous learning and development opportunities.
  • Collaboration with a diverse team of change management professionals.
  • Involvement in innovative practices such as human-centered design and agility.
  • Support for professional certification and further training initiatives.
Full Job Description
Requisition ID: 259160

The Senior Manager, OE Change Management & Enablement reports to the Director, Organizational Effectiveness, and is accountable for building and scaling enterprise change capability. This role designs and operationalizes the Change Management Centre of Excellence (CoE) enablement strategy-standards, governance, tools, learning, and community-to improve adoption outcomes and increase change maturity across the organization. As a CoE leader, you will partner with business and transformation teams to embed consistent change practices, strengthen readiness and resilience, and elevate change leadership at all levels.

Is this role right for you? In this role you will:
  • Help stand up Enterprise Change Management CoE and help deliver and evolve the mandate which includes and is not limited to:
  • Help develop and maintain enterprise change management standards, governance and promote consistent application of standards:
    • Support the creation and ongoing refinement of methodologies, frameworks, playbooks, templates, and toolkits.
    • Oversee the development of learning pathways and certification (internal and/or external) to build enterprise capability.
    • Drive alignment and scale enterprise change management best practices
  • Scale change management capabilities through learning and practitioner support
    • Partner with Learning and other internal change partners to design, develop and scale high impact change management tools, self-serve resources, and change management learning / training
    • Engage external partners as needed to modernize practices (e.g., agility, human-centered design) and to benchmark against industry standards
    • Help build and sustain a community that strengthens change leadership and capability across the enterprise.
    • Facilitate knowledge sharing, peer coaching, and continuous improvement through forums and change networks / channels
  • Provide change advisory and coaching as needed
    • Offer strategic advisory and/or guidance to change practitioners, program teams, and leaders as needed
    • Support scoping and set-up of change workstreams (sponsorship, impacts, communications, training, readiness) to enable program success.
  • Collaborate with the broader Organizational Effectiveness team to integrate change practices
    • Continuously improve the CoE offering using feedback, data, and evolving organizational needs; contribute to change maturity reporting.
    • Provide change management input to broader organizational effectiveness initiatives (e.g., organizational design, role clarity, job evaluation) as required
  • Support the Organizational Effectiveness Team to continually elevate the value of the Organizational Effectiveness CoE and support broader OE initiatives as needed:
    • Developing, implementing and continuously improving Organization Design programs, processes and tools that are foundational for the Organizational Effectiveness CoE
    • Finding meaningful ways to identify and incorporate leading practices, industry innovations and thought leadership to evolve and refine our methodologies and tools / resources
    • Contribute to team planning and goal-setting; identify opportunities to strengthen how the team enables leaders and business partners.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.


Do you have the skills that will enable you to succeed? We'd love to work with you if you have:
  • 3-5+ years of experience in change management, organizational effectiveness, transformation, or related discipline, including experience operating in a CoE or enterprise enablement model.
  • Demonstrated success designing and scaling learning, change methodologies, tools, and training in complex, matrixed environments.
  • Strong facilitation, coaching, and stakeholder management skills; ability to influence at all levels (including senior leaders).
  • Experience establishing governance, measurement, and reporting for change outcomes (e.g., adoption, readiness, sustainment).
  • Change management certification (e.g., Prosci, ACMP/CCMP) preferred.
  • Experience with agile ways of working, human-centered design, or behavioural science approaches is an asset.
  • Financial services or other regulated industry experience is an asset.
  • Global or multi-region transformation experience and/or additional language capability (e.g., Spanish) is an asset.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Finance & Insurance Jobs

Find similar Senior Manager, Change Management & Enablement - Organizational Effectiveness jobs:

NationwideToronto, ON