MGM Resorts International

Senior Manager BetMGM Race & Sportsbook - Beau Rivage

MGM Resorts International$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field or equivalent experience
  • 2+ years of Race & Sportsbook experience
  • Strong understanding of sportsbook operations and gaming regulations
  • Knowledge of Title 31 compliance
  • Ability to thrive in a fast-paced, high-volume environment

Responsibilities

  • Foster a welcoming atmosphere with exceptional guest service
  • Approve high-limit transactions and issue amenities
  • Manage departmental budgets and operating expenses
  • Analyze business metrics and prepare forecasts
  • Resolve guest concerns and build strong relationships
  • Monitor gaming activity and report suspicious transactions
  • Develop and execute strategic initiatives and service improvements
  • Oversee hiring, onboarding, and performance management
  • Ensure compliance with departmental policies and operational standards

Benefits

  • 10% annual bonus and relocation assistance
  • Professional and personal development programs
  • Company discounts on hotel, dining, and entertainment
  • Free meals in the employee dining room
  • Health and compensation protection
Full Job Description
Biloxi, Mississippi

THE JOB:

Lead the action at one of the Gulf Coast's premier sports betting destinations as the Senior Manager at BetMGM Sportsbook at Beau Rivage Resort & Casino. In this strategic leadership role, you will oversee the daily operations of the Race & Sportsbook while driving operational excellence, financial performance, regulatory compliance, and an elevated guest experience. From leading a high-performing team to implementing innovative strategies that enhance the business, you will create an engaging environment where guests enjoy exceptional service and unforgettable game-day experiences.

THE DAY-TO-DAY:
  • Foster a welcoming, energetic atmosphere that delivers exceptional guest service and an outstanding sportsbook experience
  • Approve high-limit transactions and issue complimentary amenities in accordance with established guidelines
  • Manage departmental budgets, labor, and operating expenses to achieve financial and operational goals
  • Analyze business metrics, identify trends, prepare forecasts, and provide operational insights to senior leadership
  • Resolve guest concerns professionally while building strong relationships with guests and delivering personalized service
  • Monitor gaming activity and promptly report suspicious transactions or unusual activity in accordance with regulatory requirements
  • Partner with leadership to develop and execute strategic initiatives, new products, technology enhancements, and guest service improvements
  • Represent the department during media appearances, public relations events, and promotional activities as needed
  • Oversee hiring, onboarding, performance management, coaching, recognition, disciplinary actions, and succession planning
  • Develop, implement, and ensure compliance with departmental policies, procedures, and operational standards


THE IDEAL CANDIDATE:
  • Holds a Bachelor's Degree in a related field or equivalent experience
  • Demonstrates 2+ years of Race & Sportsbook experience
  • Possesses a strong understanding of sportsbook operations, gaming regulations, and Title 31 compliance
  • Thrives in a fast-paced, high-volume gaming environment where priorities shift quickly


THE PERKS & BENEFITS:
  • 10% annual bonus and relocation assistance
  • Professional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room
  • Health & compensation protection


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19859

Are you ready to JOIN THE SHOW? Apply today!

About MGM Resorts International

MGM offers building operations, building maintenance, facilities management, lease administration, property accounting, financial reporting, contract management, and construction management services. They manage multifamily market-rate housing for property owners and residents.

MGM Resorts International Careers

Join the vibrant team at MGM Resorts International, a global leader in hospitality and entertainment, and experience a career filled with innovation, leadership, and growth. As part of our dynamic team, you will have the opportunity to work alongside the best professionals in the industry and contribute to an environment rich in diversity and inclusivity.

Work You’ll Do

At MGM Resorts International, we are committed to creating memorable experiences for our guests and providing unparalleled service. Whether you are interested in hotel operations, casino management, or culinary arts, we offer a variety of job opportunities that will allow you to showcase your skills and advance your career.

Transform Your Career

Lead and innovate with MGM Resorts International, where we encourage professional growth and leadership development through robust training programs and hands-on experience. Our commitment to innovation and excellence has made us a leader in the hospitality industry, and by joining our team, you can be a part of that legacy.

Join a Leading Team

Collaborate with a diverse group of talented individuals who are passionate about hospitality and entertainment. MGM Resorts International is home to a team of over 50,000 dedicated professionals, all working together to bring our unique brand of excitement and luxury to guests around the world.

Introducing the MGM Resorts International Career Development Program

We are proud to offer a comprehensive career development program designed to nurture your professional growth and prepare you for leadership roles within the company. From internships to full-time positions, MGM Resorts International provides a pathway for career advancement and personal achievement.

Innovate and Lead

Participate in groundbreaking projects and initiatives that set the standard for the hospitality industry. At MGM Resorts International, your innovative ideas and proactive approach to problem-solving will drive the success of our company and redefine the guest experience.

Be Part of a Great Team

Experience a company culture that values teamwork, communication, and respect. At MGM Resorts International, we believe that every team member plays a crucial role in our success, and we are committed to fostering an inclusive workplace where everyone can thrive.

Future-Proof Your Career

With MGM Resorts International, the sky is the limit when it comes to your career potential. Take advantage of our extensive training and development programs, benefit from mentorship and networking opportunities, and build a resume that stands out in the competitive hospitality industry.

Explore Job Opportunities

Discover the exciting employment opportunities at MGM Resorts International. From front-line positions to executive roles, we offer a range of career paths that cater to a variety of interests and expertise.

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Learn more about MGM Resorts International
Size
42,000 employees
Market Cap
$12.9 billion
Industry
Net Income
-$1 billion
Founded
2000
5 Year Trend
+0.4%
Revenue
$5.1 billion
NASDAQ

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