MGM Resorts International

International Marketing Director - Asia

MGM Resorts International$100K — $150K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required
  • 21 years of age or older
  • Minimum 5 years of management experience in casino marketing
  • Ability to communicate in Mandarin and/or Cantonese for Far East Marketing
  • Strong understanding of casino customer relations and marketing strategies

Responsibilities

  • Identify and develop new international customers for MGM Resorts
  • Evaluate customers' casino activity to assign appropriate incentives
  • Authorize low-level allowances for guests based on their qualifications
  • Manage business decisions regarding customer credit lines and allowances
  • Collaborate with marketing executives to enhance customer outreach
  • Participate in special event functions to promote marketing initiatives
  • Address and resolve customer complaints effectively

Benefits

  • Wellness incentive programs for physical and mental health
  • Discounts on company hotels, dining, retail, and partnered services
  • Free meals in the employee dining room
  • Complimentary parking for employees at all times
  • Health and income protection benefits for eligible staff
  • Opportunities for professional development and community volunteering
Full Job Description
Las Vegas, Nevada

THE JOB:
The primary responsibility of the International Marketing Director is to identify and develop new customers, as well as maintain existing customer relationships to drive profitability, annually. This role exposes high-net worth international casino customers to the entertainment offerings at all MGM Resorts properties.

THE DAY-TO-DAY:
  • Determine and evaluate customers' casino activity to provide corresponding incentives and use authorization to approve low amount of allowance (room, food, beverage, events tickets, promo chips, free play, airfare, or discounts).
  • Charged with taking into a larger role of developing property's customer base to increase customer development efforts.
  • Authorize and grant low amount of marker authorization limits to qualifying customers.
  • Understand process for critical business decisions regarding customer credit lines, allowances, and comps.
  • Manage casino patrons to profitable levels.
  • Work in conjunction with Casino Marketing, Marketing Executives and on-property personnel to assist and facilitate qualified in-house casino customers.
  • Attend special event functions when appropriate to promote marketing efforts and greet customers.
  • May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
  • Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
  • Resolve customer disputes and complaints to the satisfaction of the customer and the company.
  • Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.


THE IDEAL CANDIDATE:
  • Has a High School Diploma or GED
  • Must be 21 years of age or older
  • Has 5+ Years of prior relevant experience in management in the casino marketing industry
  • Must be able to communicate effectively in the language from assigned region: Far East Marketing -Mandarin and/or Cantonese etc.


THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19645

Are you ready to JOIN THE SHOW? Apply today!

About MGM Resorts International

MGM offers building operations, building maintenance, facilities management, lease administration, property accounting, financial reporting, contract management, and construction management services. They manage multifamily market-rate housing for property owners and residents.

MGM Resorts International Careers

Join the vibrant team at MGM Resorts International, a global leader in hospitality and entertainment, and experience a career filled with innovation, leadership, and growth. As part of our dynamic team, you will have the opportunity to work alongside the best professionals in the industry and contribute to an environment rich in diversity and inclusivity.

Work You’ll Do

At MGM Resorts International, we are committed to creating memorable experiences for our guests and providing unparalleled service. Whether you are interested in hotel operations, casino management, or culinary arts, we offer a variety of job opportunities that will allow you to showcase your skills and advance your career.

Transform Your Career

Lead and innovate with MGM Resorts International, where we encourage professional growth and leadership development through robust training programs and hands-on experience. Our commitment to innovation and excellence has made us a leader in the hospitality industry, and by joining our team, you can be a part of that legacy.

Join a Leading Team

Collaborate with a diverse group of talented individuals who are passionate about hospitality and entertainment. MGM Resorts International is home to a team of over 50,000 dedicated professionals, all working together to bring our unique brand of excitement and luxury to guests around the world.

Introducing the MGM Resorts International Career Development Program

We are proud to offer a comprehensive career development program designed to nurture your professional growth and prepare you for leadership roles within the company. From internships to full-time positions, MGM Resorts International provides a pathway for career advancement and personal achievement.

Innovate and Lead

Participate in groundbreaking projects and initiatives that set the standard for the hospitality industry. At MGM Resorts International, your innovative ideas and proactive approach to problem-solving will drive the success of our company and redefine the guest experience.

Be Part of a Great Team

Experience a company culture that values teamwork, communication, and respect. At MGM Resorts International, we believe that every team member plays a crucial role in our success, and we are committed to fostering an inclusive workplace where everyone can thrive.

Future-Proof Your Career

With MGM Resorts International, the sky is the limit when it comes to your career potential. Take advantage of our extensive training and development programs, benefit from mentorship and networking opportunities, and build a resume that stands out in the competitive hospitality industry.

Explore Job Opportunities

Discover the exciting employment opportunities at MGM Resorts International. From front-line positions to executive roles, we offer a range of career paths that cater to a variety of interests and expertise.

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Learn more about MGM Resorts International
Size
42,000 employees
Market Cap
$12.9 billion
Industry
Net Income
-$1 billion
Founded
2000
5 Year Trend
+0.4%
Revenue
$5.1 billion
NASDAQ

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