Senior Manager, BDR Operations & Strategy

Legora

$100K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-8+ years in Revenue Operations, GTM Operations, or similar fields
  • Experience in high-growth B2B SaaS or AI companies
  • Strong analytical and problem-solving capabilities
  • Familiarity with Salesforce and outbound tools
  • Proven ability to optimize scalable operational processes
  • Excellent cross-functional communication and stakeholder management

Responsibilities

  • Design and operationalize scalable outbound workflows
  • Manage lead/account assignment and routing processes
  • Support outbound operational standards and sequencing governance
  • Collaborate with Business Development leadership on scaling processes
  • Build dashboards for top-of-funnel performance analytics
  • Analyze key metrics like conversion rates and pipeline quality
  • Optimize outbound tooling and automation infrastructure

Benefits

  • Global collaboration with diverse teams and clients
  • Comprehensive salary and benefits package
  • Impactful work shaping AI usage for legal professionals
  • Modern office environment in Denver with daily catered lunch
  • Extensive medical, dental, and vision plan options
  • Generous parental and family support policies
  • 401(K) with a strong company match
  • Unlimited paid time off and various voluntary benefits
Full Job Description
The Role

We're hiring a Manager, Pipeline Generation Operations to help scale the operational infrastructure behind Legora's global top-of-funnel sales engine.

This role sits at the intersection of:
  • Business Development
  • Revenue Operations
  • GTM Systems & Data
  • Sales Leadership
  • Marketing
  • Analytics

You will help operationalize and optimize the systems, workflows, analytics, and processes that power Legora's outbound and pipeline generation motion globally.

This is a highly cross-functional role focused on:
  • outbound operational excellence,
  • top-of-funnel analytics,
  • routing and workflow infrastructure,
  • sequencing governance,
  • tooling optimization,
  • and pipeline generation scalability.

We're looking for a highly analytical builder who combines systems thinking, operational rigor, and strong business judgment.

What You'll Own
Pipeline Generation Operations
  • Help design and operationalize scalable outbound and pipeline generation workflows
  • Own routing, assignment, and lead/account management processes
  • Support sequencing governance and outbound operational standards
  • Partner closely with Business Development leadership on operational scaling and process optimization
  • Help drive operational consistency across global top-of-funnel motions
Analytics & Performance
  • Build dashboards and reporting for top-of-funnel performance and pipeline generation
  • Analyze conversion rates, productivity, pipeline quality, and sourcing performance
  • Identify operational bottlenecks and opportunities for improvement
  • Support forecasting and capacity planning related to pipeline generation
  • Deliver operational insights to GTM leadership
Tooling & Infrastructure
  • Support and optimize the outbound tooling stack, enrichment workflows, and automation infrastructure
  • Partner closely with GTM Systems & Data on Salesforce workflows and architecture
  • Help operationalize AI-enabled outbound and prospecting workflows
  • Support tooling implementation, process automation, and workflow optimization
  • Maintain data quality and operational governance across systems
Cross-Functional Collaboration
  • Partner closely with Business Development leadership, RevOps, Marketing, and GTM Systems
  • Support strategic initiatives tied to outbound scaling and pipeline generation
  • Help ensure alignment across process, reporting, and operational standards
  • Act as a key operational partner to the top-of-funnel sales organization
What We're Looking For
Required Experience
  • 4-8+ years in:
    • Revenue Operations
    • GTM Operations
    • Sales Operations
    • Growth Operations
    • Pipeline Generation Operations
    • Business Operations
  • Experience supporting high-growth B2B SaaS or AI companies
  • Strong analytical and problem-solving skills
  • Familiarity with Salesforce and modern outbound tooling ecosystems
  • Experience building and optimizing scalable operational processes
  • Strong cross-functional communication and stakeholder management skills
Preferred Experience
  • Experience supporting outbound sales or BDR organizations
  • Experience with sequencing, routing, enrichment, and signal tooling
  • Experience working with enterprise sales organizations
  • Experience operating in fast-scaling global environments
  • Experience supporting AI-enabled outbound workflows


You Might Be a Great Fit If You...
  • Think like an operator and systems builder
  • Enjoy solving complex operational problems
  • Are highly analytical and data-driven
  • Thrive in fast-paced, ambiguous environments
  • Care deeply about operational excellence
  • Balance attention to detail with strategic thinking
  • Have strong judgment and a low ego


Success in This Role

Within 12 months, you will have:
  • Improved the scalability and efficiency of Legora's pipeline generation infrastructure
  • Increased visibility into top-of-funnel performance and operational metrics
  • Helped standardize outbound workflows and operational processes globally
  • Improved routing, tooling, and workflow efficiency across the BDR organization
  • Helped enable pipeline generation to scale efficiently during a period of hypergrowth


What's In It For You
  • Global collaboration: Partner with teams and clients domestic and internationally.
  • Competitive package: Comprehensive salary, benefits, and tools for success.
  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
  • In-person environment: Denver office designed for ambitious builders and company provided lunch daily.
  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision
    • Multiple medical plan options through Aetna and Kaiser Permanente
    • HSA or Healthcare FSA (based on plan selection)
    • Dental plans via MetLife
    • Vision plans via Vision Care

    Family Support
    • Generous parental leave
    • Free access to Maven Clinic
    • Dependent Care FSA
    • Free One Medical membership for employees and dependents

    Additional Perks
    • Pre-tax commuter benefits
    • Life Insurance + STD/LTD
    • 401(K) with generous company match
    • Unlimited PTO
    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

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