NSF International

Senior Manager Audit Operations

NSF International • $100K — $130K *
Ann Arbor, MI 48103In-Person
Business Services
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years of experience with 4+ years in leadership roles
  • Excellent leadership and communication skills
  • Effective decision-making abilities
  • Experience leading Continuous Improvement Projects
  • Proficient in Power BI for dashboard creation
  • Strong knowledge of Microsoft Office productivity tools
  • Preferred advanced degree (Master's)

Responsibilities

  • Support optimization of resource utilization for 2300 global resources with data analytics
  • Create Audit Delivery Dashboards to monitor quality metrics
  • Manage the review and approval process for 12,000 expense reports
  • Identify travel cost reduction opportunities using historical data
  • Oversee auditor follow-up for timely report and expense processing
  • Analyze varied data sources to identify issues and develop solutions
  • Manage contract process for over 3,000 global resources to ensure timely approvals
  • Enhance the Global Resource Integrity Portal for standardized use
  • Oversee audit allocation and scheduling in multiple regions
  • Support the Learning Management System for Audit Delivery improvements
  • Coordinate with IT for prioritization of Audit Delivery needs
  • Promote process improvement initiatives alongside Audit Delivery Managers

Benefits

  • Opportunities for leadership development
  • Access to continuous training and improvement resources
  • Collaboration with a global team
  • Work in a dynamic and growth-oriented environment
  • Engagement in process innovation initiatives
Full Job Description
Job Description

NSF is seeking to add a Senior Manager Operations Audit to its growing team. In this role, the successful candidate will be responsible for standardizing the audit delivery operational processes globally.

Responsibilities

  • Support the optimization of resource utilization for 2300 resources globally through creating meaningful data analytic reports
  • Support Auditor Quality improvements by creating Audit Delivery Dashboards to demonstrate turnaround times, CAR Analysis, Report Rejection Rates, and Calibration opportunities
  • Manage the expense approval process for over 12,000 expense reports to ensure accurate and timely review of auditor expenses
  • Identify opportunities to reduce travel cost based on historical expense data Develop and manage Audit Delivery Dashboards to create meaningful dashboards to support the delivery of 300,000 audits ($140M revenue) globally to demonstrate audits in their different states and comparison to previous years to ensure continued growth in Audit Delivery
  • Oversee the support of Auditor follow-up, to ensure timely response to audit report submissions, expense report submissions, resubmitting rejected reports, and audit scheduling.
  • Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
  • Manage the Contract Process for +3000 resources globally (throughout all of NSF) to ensure timely turnaround of contract approvals, remove access for resources with an expired contract, and looking for opportunities to standardize and improve this process
  • Oversee the use and improvement of the Global Resource Integrity Portal for 2300 resources ensuring standardized use globally and continuous improvement of the system
  • Oversee the allocation of audits in MENA, EMEA ASPs, and for Organics in North America to ensure audits are allocated and scheduled in the system in a timely manner
  • Support Audit Delivery's use of NSF's Learning Management System to ensure quick fixes
  • Directly work with IT to ensure prioritization of Audit Delivery needs
  • Facilitate process improvement initiatives as needed Collaborates with other Audit Delivery Managers for improvement opportunities within Audit Delivery processes


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Qualifications

  • Bachelor's degree
  • 5+ years' experience, with 4+ years' experience in leadership roles
  • Excellent leadership and communication skills
  • Effective decision-making skills
  • Experience in leading Continuous Improvement Projects
  • Experience in using Power BI to create dashboards and reports
  • Proficient in Microsoft Office
  • Preferred advanced degree


About NSF International

NSF International is a global public health and safety organization that provides testing, inspection, and certification services for a wide range of products and industries. The company was founded in 1944 and is headquartered in Ann Arbor, Michigan. NSF International operates in over 175 countries and has offices and laboratories around the world. The company's services include food safety and quality, water quality, environmental health and safety, sustainability, and management systems certification. NSF International is a non-profit organization and is accredited by various regulatory bodies and industry associations.
Learn more about NSF International
Size
2,800 employees
Industry
Food & Beverages
Founded
1944
* Ladders Estimates

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