Position Summary

The PCAOB has a full-time, regular position for a Senior Manager, Accounts Payable Operations at its Washington, DC headquarters office. The Senior Manager, Accounts Payable Operations will report to the Deputy Chief Financial Officer and Controller and will be responsible for the Accounts Payable function and for ensuring invoice processing and payments are properly approved, accurate, and made in a timely fashion.

This role will act as a subject matter expert for Workday Financials and Accounts Payable (AP) processes and will be responsible for analyzing payment performance, supporting internal controls, identifying automation opportunities, and driving continuous process improvement through technology, data analytics, artificial intelligence (AI), and innovation. The position will partner closely with colleagues across the Office of Finance, including Accounting, Procurement, Internal Controls, and other business stakeholders to improve operational efficiency, strengthen controls, and enhance the stakeholder experience.

Responsibilities

• Provide strategic advisory support and ongoing operational transformation for AP operations.
• Design and implement standardized processes and governance across vendor management, invoice approval, and statement reconciliation, thereby improving compliance and operational transparency.
• Manage, plan, coordinate, and oversee the operational activities of the AP function.
• Provide leadership and day-to-day management of the AP team with in-depth experience and knowledge in Workday Financials, accounting, and AP operations.
• Ongoing management and resolution of issues related to the post-implementation phase of Workday Financials including process stabilization, user adoption, controls, and continuous improvement.
• Prioritize tasks for the team effectively, multitask efficiently, quickly identify any issues that arise, and propose thoughtful and practical solutions.
• Proactively use innovation and the application of AI to drive efficiencies and lead the team to use innovation and AI in their day-to-day work.
• Lead the identification, development, and implementation of process improvements and automation opportunities.
• Ensure the accuracy and timeliness of invoice processing and payments.
• Manage and oversee primary third-party payment and invoicing to ensure proper compliance with internal controls. This includes review of the annual SOC report and responsibility for implementing end user controls as applicable.
• Maintain and regularly update AP policies, procedures, process narratives, and internal control documentation.
• Ensure the AP function and team maintain effective internal control over financial reporting.
• Ensure the audit requirements and deadlines are met.
• Set priorities and metrics for success for the AP team and ensure key deliverables are met.
• Ensure timely month-end, quarterly, and year-end closing activities and reconciliations (both cash basis and accrual basis of accounting).
• Regularly update and maintain an accurate vendor master file.
• Collaborate with others in the organization to ensure all transactions follow established guidelines.
• Provide excellent customer service and motivate the AP team to provide excellent customer service.
• Oversee compliance with sales and use tax and 1099 requirements.
• Contribute to periodic financial forecasts in support of the budget.
• Provide regular reporting and ad-hoc analysis to senior management.
• Crosstrain and work with other functions within Procurement and Travel.
• Perform the full range of supervisory duties, including evaluating employee performance, making recommendations for appointment and promotion, hearing and resolving complaints, identifying development and training needs of employees, and other related supervisory tasks.
• Recruit, maintain, and develop staff consistent with business needs.
• Perform other duties as assigned or required.

Qualifications

Education/Technical Expertise

• Undergraduate degree in Accounting, Finance, or Business Administration.
• Minimum of 10+ years of experience, with at least 5 years of experience managing a team.
• Strong knowledge of Workday Financials.
• Adept at evaluating processes and making recommendations for improvement.
• Knowledge of paperless workflow for A/P function.
• Ability to quickly identify issues and formulate approaches to problem resolution.
• Advanced computer skills in Excel (understanding v-lookup, pivot, and other functions).
• Knowledge of accounting and payment software systems.
• Strong organizational skills and ability to perform detailed-oriented and accurate work.
• Excellent communication and interpersonal skills.
• Knowledge of internal controls in a SOX environment.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications

• Knowledge of Workday Financials, Concur, CashPro, Paymode-X, and Bank of America Works systems.
• Experience with A/P software implementation or upgrades.
• Experience using AI for business process innovation.

Leadership/Management Skills and Abilities

• Ability to drive a positive "tone at the top" of the organization and hold others accountable for doing the same.
• Ensures that own behavior and the behavior of others is consistent with the highest ethical standards and aligns with the values of the organization.
• Must be able to motivate and inspire employees at all levels of the organization in order to enhance team commitment and individual performance.
• Proven ability to develop, coach, and mentor staff, providing constant feedback and clear direction.
• Ability to promote collaboration by unifying teams, setting common goals and incentivizing collaborative behavior.
• Demonstrated success in establishing and maintaining positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Strong ability to build credibility, organize effectively, solve problems quickly and communicate clearly.
• Possesses the balance and emotional intelligence required to meet the diverse needs of the divisions/offices.
• Proven ability to navigate and resolve various types of conflict in a timely and productive manner.