HTC Global Services

Senior Mainframe Infrastructure Engineer

HTC Global Services$110K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of IT experience in various domains.
  • 8+ years of development experience with practical coding skills.
  • Hands-on experience in hardware configuration and maintenance.
  • Experience with IBM mainframe/zSeries hardware environments.
  • Practical knowledge of network protocols and standards.
  • Ability to lead cross-functional infrastructure projects and teams.
  • Experience providing on-site and on-call support.

Responsibilities

  • Design, operate, and maintain enterprise server infrastructure including mainframes and hybrid systems.
  • Research and implement complex infrastructure solutions tailored to internal customer needs.
  • Configure secure virtualized environments for efficient hardware usage.
  • Maintain hardware components using IBM management tools to ensure optimal configuration.
  • Analyze system configurations for effective resource distribution across environments.
  • Program Cisco switches for enhanced network support of mainframe systems.
  • Lead installation and maintenance activities while coordinating with various teams.

Benefits

  • Weekend and on-call support expectations.
  • Collaborative team environment across various departments.
  • Opportunities for involvement in disaster recovery planning and testing.
  • Lead role in innovative infrastructure projects.
Full Job Description
Senior IBM Mainframe / zSeries Hardware Infrastructure Engineer

Job Title

Senior Mainframe Infrastructure Engineer

Overview / Summary

The Senior Mainframe Infrastructure Engineer is responsible for designing, operating, and maintaining enterprise server infrastructure, including specialty mainframe systems, high-performance computing systems, and hybrid and cloud environments. The role supports internal customer needs through infrastructure design, hardware configuration, virtualization, monitoring, capacity planning, maintenance, and cross-functional project coordination.

Key Responsibilities
  • Design, operate, and maintain enterprise servers, including IBM mainframe systems, high-performance computing systems, and general-purpose hybrid and cloud systems.
  • Research, design, implement, and maintain complex infrastructure solutions for internal customer needs, including specialty software, data warehouses, identity access management, event frameworks, containerization, and on-demand scaling.
  • Design and configure secure virtualized environments consisting of virtual machines, virtual networks, and high-speed and distributed storage systems.
  • Define and maintain zSeries hardware components using IBM Hardware Configuration Manager (HCM), Connectivity Mapping Tool (CMT), and Hardware Configuration Definition (HCD).
  • Analyze and determine hardware configurations to distribute I/O across mainframes, storage systems, data centers, and network environments.
  • Program Cisco FICON switches and mainframe IOGENs to support mainframe resources and environments.
  • Design, install, and maintain mainframe cable infrastructure, including cabling hardware into fiber networks.
  • Coordinate and plan hardware installations and de-installations, including assembling and managing installation and de-installation teams.
  • Coordinate and plan hardware microcode upgrades.
  • Monitor, track, and diagnose hardware failures across mainframe computer systems and peripheral devices.
  • Provide prompt problem determination and implement corrective action in response to hardware failures.
  • Schedule and supervise hardware maintenance activities.
  • Supervise hardware suppliers during equipment installation.
  • Provide weekend, evening, and on-call 24x7x365 support for hardware failures and configuration launches.
  • Coordinate hardware activities with Network, Operations, Facilities, Storage, and Software teams.
  • Monitor resources such as CPU, memory, storage, and network traffic to ensure effective utilization and identify potential cost concerns.
  • Resolve infrastructure bottlenecks and plan for future capacity needs based on resource usage trends.
  • Coordinate changes with storage and software teams when planning and implementing new hardware and configurations.
  • Participate in facility planning and data center transition and consolidation efforts.
  • Participate in Disaster Recovery planning and testing and serve as a technical liaison for equipment installations related to Disaster Recovery or consolidation.
  • Lead cross-functional teams and drive results on mainframe hardware projects.
  • Utilize existing tools or assist in engineering custom monitoring solutions to ensure systems are configured correctly, operate efficiently, and remain secure.

Required Qualifications
  • 10+ years of IT experience.
  • 8+ years of development experience.
  • Practical experience in two coding languages or advanced practical experience in one coding language.
  • Associate degree.
  • Experience with IT operations.
  • Hardware experience.
  • Experience with network protocols and standards.
  • Experience with network switches.
  • Experience with local area networks (LANs).
  • Network engineering experience.
  • Configuration management experience.
  • Computer hardware experience.
  • Cisco experience.
  • Mainframe systems experience.
  • Experience with IBM mainframe/zSeries hardware environments.
  • Experience with hardware configuration, installation, maintenance, and troubleshooting.
  • Ability to provide weekend, evening, and on-call support.
  • Ability to lead and coordinate cross-functional infrastructure and mainframe hardware activities.

Recruiter Focus Note

Prioritize senior infrastructure engineers with strong mainframe/zSeries, hardware configuration, Cisco/networking, and IT operations experience. Screen for 10+ years of IT experience, 8+ years of development experience, and hands-on experience supporting enterprise mainframe hardware environments.

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About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Founded
1990
NASDAQ

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