Senior Machine Learning Scientist - Agentic Experience

Expedia Group

$173K — $242K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • PhD, MS, or BS in Computer Science, Machine Learning, Statistics, Engineering, or related field; or equivalent experience
  • 8+ years of industry experience in machine learning
  • Experience building production-grade recommendation or personalization systems
  • Strong understanding of collaborative filtering, deep learning for recommendations, and causal inference
  • Proficiency in Python and ML frameworks such as TensorFlow or PyTorch
  • Experience with distributed systems like Apache Spark
  • Knowledge of A/B testing and experimentation methodologies
  • Skill in working with large-scale data with attention to bias, fairness, and privacy

Responsibilities

  • Build and optimize recommendation models for personalized CRM communications
  • Apply deep learning and causal inference to dynamic customer data
  • Design and analyze A/B experiments to validate model performance
  • Collaborate with ML Engineers to deploy models effectively
  • Translate business objectives into machine learning goals
  • Stay updated on advancements in recommendation research
  • Mentor junior scientists and engineers in ML best practices

Benefits

  • Full benefits package including medical/dental/vision
  • Generous paid time off and parental leave
  • Flexible work model with modern office spaces
  • Exciting travel perks including discounts and wellness reimbursement
  • Career development resources to boost professional growth
  • Employee Assistance Program for support services
Full Job Description
Senior Machine Learning Scientist

Introduction to the Team:

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

The Traveler Discovery & Planning team at Expedia is at the forefront of innovation in AI-driven agentic systems. We're dedicated to enhancing customer experiences, increasing engagement, and strengthening traveler relationships through cutting-edge machine learning solutions. Our work directly impacts millions of travelers worldwide, shaping their journey from dreaming to booking and beyond.

Join a team that's focused on Agentic Experiences revolutionizing traveler experiences through autonomous, intelligent agent systems. From building cutting-edge conversational AI that anticipates traveler needs to developing proactive solutions for personalized trip planning, your work will shape the future of travel assistance and directly impact millions of users worldwide. This is a rare opportunity to build foundational systems in a high-impact domain, backed by Expedia's AI-first vision.

In this role, you will:
  • Design, build, and evaluate multi-step agentic AI systems, including autonomous agents capable of planning, tool use, memory management, and multi-agent collaboration
  • Research and implement state-of-the-art techniques in agentic architectures, such as ReAct, reflection loops, chain-of-thought prompting, and tool-augmented reasoning
  • Develop and maintain agent orchestration frameworks, defining how agents decompose tasks, delegate to sub-agents, and handle failure and recovery
  • Integrate large language models (LLMs) with external tools, APIs, databases, and code execution environments to enable real-world task completion
  • Define and own evaluation frameworks for agentic systems, measuring task success, reliability, latency, cost, and safety across diverse benchmarks and production scenarios
  • Collaborate closely with product, engineering, and research teams to translate business requirements into agentic system designs and deliver production-grade solutions
  • Identify and mitigate risks specific to agentic systems, including prompt injection, unintended actions, hallucination in long-horizon tasks, and unsafe tool use
  • Stay current with the rapidly evolving agentic AI landscape, synthesizing academic research and industry developments to inform the team's technical direction
  • Mentor junior ML engineers and scientists, providing technical guidance on agentic design patterns, LLM best practices, and experimentation methodology


Minimum Qualifications:
  • 8+ years of related industry experience
  • Demonstrated experience designing and deploying agentic or multi-step AI systems (e.g., ReAct, tool-calling agents, multi-agent pipelines) in production or research settings
  • Strong proficiency in Python and ML frameworks (PyTorch, TensorFlow, or JAX); experience with LLM APIs and orchestration libraries (e.g., LangChain, LlamaIndex, or similar)
  • Experience integrating LLMs with external tools, APIs, and structured data sources for real-world task completion
  • Solid understanding of prompt engineering techniques including chain-of-thought, few-shot prompting, and structured output generation
  • Experience defining and running evaluation frameworks for ML systems, including offline benchmarking and production monitoring


Preferred Qualifications:
  • PhD, MS, or BS in Computer Science, Machine Learning, Statistics, Engineering, or a related field; or equivalent professional experience
  • Experience in the travel or e-commerce industry
  • Publications in top-tier ML conferences or journals
  • Patented Inventions, pending and issued
  • Contributions to open-source ML projects
  • Experience taking models from prototype to production in collaboration with Machine Learning Engineering teams


The total cash range for this position in San Jose is $187,000.00 to $261,500.00. Employees in this role have the potential to increase their pay up to $299,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Austin is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.

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