Summary:
The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Senior ML Engineer to join our Data Science and Machine Learning department. In this role, you will be collaborating closely with the broader Data and Analytics team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

The Role

The Machine Learning Engineer partners with data science, data engineering, and platform teams to design, build, and operate scalable AI services. This role is responsible for translating machine learning models into reliable, production-grade systems through strong infrastructure design, MLOps automation, and performance optimization. The position also contributes to cross-functional initiatives that advance the organization's AI platform capabilities.

Responsibilities

• Design and implement end-to-end ML systems, including data ingestion, feature processing, model training, and model serving
• Architect and deploy scalable AI services supporting real-time and batch inference use cases
• Build and maintain ML infrastructure across cloud environments (e.g., EC2, EKS, SageMaker, specialized inference hardware)
• Develop and evolve MLOps platforms, including training pipelines, deployment workflows, feature stores, and model observability
• Implement CI/CD and infrastructure-as-code patterns to automate model lifecycle management
• Optimize model training and inference performance for cost, latency, and hardware efficiency
• Monitor production ML systems for accuracy, reliability, and operational health
• Partner cross-functionally with data engineering, architecture, governance, and security teams to ensure compliant and scalable solutions
• Mentor team members on ML engineering, system design, and operational best practices
• Contribute to special initiatives that advance AI platform maturity and engineering standards

Qualifications:
Experience Required
• Master's degree in Computer Science, Software Engineering, Machine Learning, or a related field
• 5+ years of experience building and operating machine learning solutions in cloud environments, with focus on AI services and MLOps foundations
• Demonstrated hands-on experience delivering end-to-end ML systems, spanning model development, deployment, and production infrastructure
• Proficiency with modern ML engineering tooling, including cloud platforms, data pipelines, and CI/CD workflows

Experience Preferred
• Experience designing and scaling real-time and batch inference systems in production
• Hands-on experience with deep learning frameworks and model optimization for performance and cost
• Experience building or contributing to shared MLOps platforms, feature stores, or ML observability solutions
• Familiarity with cloud security, governance, and compliance standards

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is $150,000 to $180,000. This position is also eligible to earn incentive awards and an annual bonus.The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.