Manulife Financial Corporation

Senior Machine Learning Engineer - Hybrid

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Data Science, Computer Science, Computer Engineering, or related field.
  • 3 years of machine learning model development and deployment experience.
  • Experience with Python, TensorFlow, PyTorch, Scikit-learn, Keras, or XGBoost for model handling.
  • Proficiency in Linux, Docker, Kubernetes, and relational/NoSQL databases.
  • Experience designing ETL pipelines using Apache Spark or cloud-based services.
  • Familiarity with Large Language Models like BERT or GPT-series in deployment.
  • Agile methodologies experience, with participation in Scrum or SAFe teams.

Responsibilities

  • Package models and automate workflows for analytics solutions.
  • Design and implement MLOps platforms and infrastructure.
  • Collaborate with teams to create scalable machine learning pipelines.
  • Evaluate and optimize model performance and scalability.
  • Deploy and monitor machine learning models in production.
  • Manage data science infrastructure for efficient model handling.
  • Support development of Generative AI technologies and prompt engineering.

Benefits

  • Customizable health, dental, and mental health benefits.
  • Retirement savings options with employer matching.
  • Generous paid time off including vacation and personal days.
  • Employee and family assistance programs.
  • Financial education and counseling resources.
Full Job Description
Employer: John Hancock Life Insurance Company (USA)

Job Site: 200 Berkeley Street, Boston, MA 02116

Job Title: Senior Machine Learning Engineer

Job Duties:

Package models, automate workflows, and operationalize analytics solutions to generate business value for organization's insurance division as member of U.S. based Advanced Analytics Team. Duties include:

  • Design, recommend, and implement platforms and infrastructure using MLOps/LLMOps best practices;
  • Collaborate with data scientists and data engineers to design and implement scalable and efficient machine learning pipelines;
  • Evaluate and optimize machine learning models for performance and scalability;
  • Deploy machine learning models into production and monitor performance;
  • Manage data science infrastructure to streamline model development and deployment;
  • Support development and deployment of high-quality Generative AI technologies including prompt engineering and RAG applications, and fine-tuning LLM models using Azure AI Studio;
  • Propose appropriate tools including languages, libraries, and frameworks for implementing projects;
  • Work closely with infrastructure architects to design scalable and efficient solutions;
  • Collaborate with cross-functional teams to integrate machine learning models into existing systems and processes;
  • Keep abreast of latest advancements in machine learning, MLOps, and LLMOps techniques, and contribute to continuously improving organization's machine learning capabilities; and
  • Mentor associates and peers on MLOps best practices.


Work Arrangement requirement: Hybrid from Boston office (3 days from office, 2 days from home)

Minimum Requirements:

Master's degree or foreign equivalent in Data Science, Computer Science, Computer Engineering, or related field and 3 years of machine learning experience.

Experience must include the following, which may be gained concurrently:

Minimum Requirements:

Master's degree or foreign equivalent in Data Science, Computer Science, Computer Engineering, or related field and 3 years of machine learning experience.

Experience must include the following, which may be gained concurrently:

Minimum Requirements:

Master's degree or foreign equivalent in Data Science, Computer Science, Computer Engineering, or related field and 3 years of machine learning experience.

Experience must include the following, which may be gained concurrently:

  • 3 years of experience developing and deploying machine learning models for model training, optimization, evaluation, and production deployment through APIs, microservices, or cloud-based serving infrastructure using Python, TensorFlow, PyTorch, Scikit-learn, Keras, or XGBoost.
  • 3 years of experience deploying and managing infrastructure using Linux OS, containerization technologies (Docker, Kubernetes), relational databases (PostgreSQL, MySQL, and Oracle) and NoSQL databases (MongoDB, Cassandra, Elasticsearch and Redis) using AWS, Azure or GCP cloud platforms.
  • 3 years of experience designing and building scalable ETL pipelines and feature engineering workflows for large-scale datasets using distributed processing frameworks including Apache Spark (PySpark, Spark SQL), Hadoop ecosystem tools, or cloud-based big data services including Databricks and EMR.
  • 2 years of experience developing and deploying Large Language Models including BERT, GPT-series, T5, or LLaMA, or other transformer-based NLP models using cloud-based platforms and open-source frameworks.
  • 3 years of experience designing hybrid machine learning systems combining rule-based decision engines with ML models for fraud detection, compliance, claims adjudication, or automated decision-making in regulated environments.
  • 3 years of experience applying machine learning algorithms, statistical modeling, and data analysis techniques for model optimization, generating actionable insights, and working with structured and unstructured data to solve business problems in financial services, fintech, insurance, or other regulated industries.
  • 3 years of experience with Agile development methodologies including Scrum, Kanban, or SAFe for sprint planning, iterative development cycles, and cross-functional team collaboration in enterprise environments.
  • 2 years of experience developing and deploying computer vision models for document processing, OCR, information extraction, or image classification using OpenCV, Tesseract, or cloud-based vision APIs.

Salary: $175,000 per year

The role being advertised is an existing vacancy.

Referenced Salary Location
Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between
$107,450.00 USD - $199,550.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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