Introduction

We are seeking a Senior Logistics Specialist, North and Central America (NCA) to join our Standard Logistics NCA team. This role supports production, warehousing, and transportation teams by managing higher complexity shipments, guiding logistics processes, and serving as a key point of contact for internal teams, customers, and logistics partners. In this position, you will report to the Senior Outbound Logistics Manager NCA.

This position is mainly located in Mesa, AZ and Brookfield, WI but we are happy to offer flexible working arrangements, including hybrid options. There may be 10% travel required for the role.

Team you belong to

You will join a team of supply chain and logistics experts dedicated to optimizing warehousing and distribution processes, who are passionate about driving reliable delivery performance and continuous improvement across logistics operations. We are currently working on visibility and tracking processes, continuous improvement initiatives, performance dashboards, and multi-site distribution operations.

We work closely with internal and external stakeholders, such as Manufacturing Plants, Customer Service, Procurement, Planners, HS&E, and logistics carriers and vendors. Our team culture is all about collaboration, accountability, and continuous improvement.

What You'll Do

Coordinate the release and shipment of goods once production, fabrication, or picking is complete, ensuring accurate and timely dispatch.
Manage and support complex outbound shipments, including heavy, oversized, multi-component, or multi-stop deliveries.
Prepare, review, and validate shipping documentation, including materials requiring special handling or regulatory compliance.
Track and monitor deliveries to a wide range of destinations-including warehouses, customer facilities, mine sites, and remote locations-while overseeing shipments handled by both company-arranged carriers and customer-arranged logistics partners.
Serve as an escalation point for logistics questions from sales, customer service, production planning, procurement, warehouse, vendor, and logistics service provider personnel.
Maintain accurate shipment and movement records in ERP systems, ensuring traceability and alignment with internal processes.
Identify and resolve logistics issues such as carrier delays, routing challenges, or urgent customer needs, and recommend process improvements.
Provide guidance and informal leadership to Logistics Specialists, helping train team members and standardize best practices.

Who You Are

Relevant education or experience in Logistics, Supply Chain, Operations Management.
Several years of experience in logistics, supply chain, or warehouse operations, ideally within mining, heavy industry, or industrial consumables.
Strong ability to coordinate shipments involving large, heavy, or specialized components.
Ability to support operations serving both standard and remote delivery environments.
Experience mentoring or guiding junior logistics staff.
Proficiency with ERP systems, logistics KPIs, and continuous improvement methodologies.
Excellent verbal and written communication skills and proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Solid experience with inbound and outbound government requirements, including customs compliance, broker management, audit support, and product classification (HS codes / tariff classification), considered a valuable asset for this role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.