Uber

Senior Localization Program Manager, Multilingual AI

Uber$167K — $185K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Linguistics, or related field or equivalent experience.
  • 4+ years of experience in localization operations in a tech environment.
  • 2+ years of hands-on experience with Machine Translation and Large Language Models.
  • Experience managing comprehensive technical programs with risk management and stakeholder alignment.
  • Familiarity with Google Cloud Platform services like Vertex AI and BigQuery.

Responsibilities

  • Design and scale localization workflows integrating CMS, TMS, and ML systems.
  • Operationalize MT and LLM solutions across diverse languages using GCP tools.
  • Collaborate with Engineering to translate AI capabilities into production systems.
  • Evaluate trade-offs between translation quality, speed, and costs, offering data-driven insights.
  • Lead cross-functional global initiatives, ensuring alignment and execution across teams.
  • Establish quality frameworks using automated and human evaluation metrics.

Benefits

  • Participate in Uber's bonus program.
  • Eligible for equity awards.
  • 401(k) plan participation for full-time employees.
  • Access to various comprehensive benefits.
Full Job Description
Job Description

About the role and team

Uber is a place where digital systems meet the physical world, and our Localization Team is at the center of that intersection. As a Senior Localization Operations Program Manager for ML and GenAI, you will lead the evolution of our multilingual operations, transforming how Uber speaks to millions of users across the globe. This isn't just about managing translations; it's about building the production-grade infrastructure that integrates Machine Translation and Large Language Models into the very fabric of our global platform.

The work is fast-paced, highly technical, and often ambiguous as we navigate the cutting edge of AI-driven language systems. You will need to balance the "perfect" with the "practical," making critical trade-offs between quality, latency, and cost in a high-stakes environment. We are looking for a systems-thinker who is energized by the challenge of moving experimental capabilities into reliable production workflows and who possesses the grit to unblock complex cross-functional hurdles. If you thrive on owning end-to-end impact and want to shape the future of global communication at scale, this is where you'll grow.

What you'll do
  • Design, build, and scale end-to-end localization workflows that integrate CMS, TMS, and ML/LLM systems to support Uber's global movement.
  • Evaluate and operationalize MT and LLM solutions across high and low-resource languages, leveraging GCP services like Vertex AI and BigQuery to balance performance with cost.
  • Partner closely with Engineering and MLOps to translate experimental AI capabilities into production-grade systems, including model hosting, monitoring, and lifecycle management.
  • Navigate complex trade-offs between translation quality, turnaround time, and infrastructure costs, providing data-driven recommendations to leadership.
  • Lead cross-functional initiatives across global time zones, aligning Product, Data, and Vendor teams to ensure seamless execution and guardrail implementation.
  • Drive continuous improvement by establishing quality frameworks that combine automated metrics like COMET or BLEU with structured human evaluation.

Basic Qualifications
  • Bachelor's degree in Computer Science, Engineering, Linguistics, or a related field; or 4 years of equivalent professional experience.
  • 4+ years of experience in localization operations (CMS/TMS) within a technology or platform environment.
  • 2+ years of experience working directly with MT, LLM, or ML-driven language systems in a production setting.
  • Experience managing end-to-end technical programs, including scoping, risk management, and cross-functional stakeholder alignment.
  • Working knowledge of Google Cloud Platform (GCP) or similar cloud services, including Vertex AI, AutoML, or BigQuery.

Preferred Qualifications
  • 3+ years of experience leading large-scale MT/LLM transformation programs.
  • Hands-on experience fine-tuning LLMs for multilingual use cases or implementing RAG pipelines for grounded translation.
  • Proficiency in Python scripting or API integration to automate data flows and reduce operational overhead.
  • Demonstrated ability to build data dashboards that track model performance, throughput, and cost-per-word metrics.
  • Proven track record of navigating high-ambiguity environments and building frameworks for unique technical challenges.


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Responsibilities

For Sunnyvale, CA-based roles: The base salary range for this role is USD $167,000 per year - USD $185,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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