The Senior Learning Design Professional applies instructional design, cognitive psychology, and adult learning theory to develop solutions for knowledge or performance gaps. Assignments often involve moderately complex to complex issues, requiring in-depth evaluation of variable factors.
You will analyze and organizing content, designing learning solutions, and creating storyboards, scripts, performance support materials, mobile learning, and manuals. You will collaborate with subject matter experts to assess learning needs and provide input for course content. The Senior Learning Design Professional writes learning goals, coordinates performance assessments to measure training effectiveness, and ensures course materials are current and aligned with training needs.
Additional responsibilities include:
- Track and analyze training program effectiveness through learner satisfaction, proficiency testing, and job performance improvement.
- Provide instruction and guidance to facilitators.
- Utilize social media and collaborative tools to facilitate learning.
- Shaping, and developing training curriculum, materials, and job aids to meet specific training needs.
- Conduct needs analyses with clients to determine the necessity and relevance of learning solutions.
- Influence departmental strategy and make decisions on technical approaches for project components.
- Exercise considerable latitude in determining goals and approaches to assignments, performing work independently.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree from an accredited institution.
- At least 3 years of experience learning design, focused on adult learners.
- Minimum 2 years in a consumer-facing position, demonstrating customer orientation.
- Proficiency with Articulate 360, including Storyline and Rise.
- Demonstrated experience with eLearning strategies and adult learning theories.
- Experience with contributing to continuous improvement of member and customer experiences.
- (PowerPoint, Excel, Word, Outlook, Teams) or equivalent tools.
Preferred Qualifications
- At least 3 years of experience in Medicaid, Medicare, provider products, contact center, or healthcare or insurance environments.
- Minimum of 4 years of experience designing curriculum content, eLearning programs, and virtual learning solutions.
- Demonstrated project management experience; PMP certification.
- Master's degree in Learning and Performance, Education, Communications, Performance Consulting, Industrial/Organizational Development, Human Resources, or related field.
- Proficiency in designing virtual instructor-led training.
- Experience managing courses within a Learning Management System (LMS).
- Measure the effectiveness of learning solutions and align them with performance outcomes.
This is a remote position.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 06-05-2026
