JP Morgan Chase & Co.

Senior Lead Site Reliability Engineer

JP Morgan Chase & Co. • $120K — $150K *
Columbus, OH 43230In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Formal training or certification in site reliability engineering with 5+ years of experience.
  • Advanced understanding of site reliability culture and principles with a proven implementation record.
  • Expertise in observability tools like Grafana and Datadog, including SLOs/alerting methodologies.
  • Experience using enterprise-authorized AI capabilities to enhance reliability workflows with a focus on validation.
  • Deep knowledge of AWS services and DevOps tools including CI/CD technologies like Jenkins and GitHub Actions.
  • Proficient in communicating complex data-driven solutions effectively.
  • Active contributor to the engineering community with strong mentoring skills.

Responsibilities

  • Creates high-quality designs and develops robust software solutions and CI/CD pipelines.
  • Acts as a mentor, promoting a culture of reliability and engineering excellence.
  • Collaborates with stakeholders to implement effective observability and incident response solutions.
  • Utilizes authorized AI tools to enhance reliability design and operational decisions.
  • Manages cloud-native infrastructure and optimizes application performance.
  • Provides automated solutions including infrastructure as code and environment standardization.
  • Contributes to the SRE community, supporting operational excellence and improvement initiatives.

Benefits

  • Inclusive workplace culture promoting diversity and engineering excellence.
  • Opportunities for continuous learning and professional development.
  • Access to advanced technologies and enterprise-authorized AI capabilities.
  • Participation in a collaborative and innovative team environment.
  • Chance to lead and influence the adoption of AI practices in site reliability workflows.
Full Job Description
As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the within Corporate Technology ,Compliance Technology team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.

Job Responsibilities

  • Creates and delivers high-quality designs, roadmaps, and program charters, while designing and developing robust software solutions, CI/CD pipelines, and infrastructure automation to optimize system reliability, scalability, and performance
  • Acts as a key resource and mentor for technologists, fostering a culture of site reliability, inclusion, and engineering excellence while guiding teams on best practices across cloud infrastructure, automation, and operational readiness
  • Collaborates with stakeholders to design and implement observability, alerting, and reliability solutions, including SLOs/SLIs, monitoring frameworks, and incident response processes that ensure stable, scalable, and high-performing systems
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning (e.g., incident/post-incident analysis and requirements traceability), validating outputs and handling operational data according to sensitivity and security requirements, while also leveraging modern tooling to optimize CI/CD and operational workflows.
  • Drives evolution, debugging, and performance optimization of critical systems by managing cloud-native infrastructure (AWS), container platforms (Docker/Kubernetes/EKS/ECS), and understanding application dependencies and system limitations
  • Provides ongoing guidance, tools, and automated solutions including infrastructure as code (Terraform/CloudFormation/CDK), environment standardization, configuration management, patching, backups, and cost optimization strategies
  • Makes significant contributions to JPMorganChase's SRE community while supporting release management, change control, on-call rotations, and continuous improvement through post-incident reviews and operational excellence practices
  • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., testing/validation automation and production readiness), ensuring traceability/auditability, resiliency, and security controls, while enforcing governance, security best practices (IAM, secrets management), and reliability-focused automation.
    Required qualifications, capabilities, and skills


  • Formal training or certification on site reliability engineering concepts and 5+ years applied experience
  • Brings an advanced understanding of site reliability culture and principles and a track record of demonstrating how to implement site reliability within an application or platform
  • Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection, along with hands-on experience with monitoring tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve reliability engineering workflows with strong validation habits and awareness of data sensitivity, along with experience leveraging automation and modern DevOps practices.
  • Ability to set team practices for safe AI usage in operations (e.g., review/approval expectations and escalation paths) while maintaining resiliency, security, and auditability outcomes, including governance of secure cloud and automation practices.
  • Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines, including AWS services (IAM, VPC, EC2, S3, RDS/Aurora, CloudWatch, EKS/ECS, Lambda, Route 53) and CI/CD tooling (GitHub Actions, Jenkins, GitLab CI, Azure DevOps)
  • Demonstrated ability to communicate data-based solutions with complex reporting and visualization methods
  • Recognized as an active contributor of the engineering community
  • Strong communication skills and a desire to mentor and educate others on site reliability engineering principles and practices

    Preferred qualifications, skills, and capabilities


  • Familiarity with modern front-end technologies
  • Experience with large-scale distributed systems
  • Knowledge of networking and cloud security best practices
  • Strong collaboration, communication, and stakeholder management skills
  • Proactive, innovative mindset with a passion for continuous learning


About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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