Cox Communications

Senior Lead Program Manager, Client Project Delivery - Managed Services (RapidScale)

Cox Communications$134K — $224K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or equivalent experience; advanced degrees preferred.
  • 8+ years in leading complex engineering projects and strategic programs.
  • Proficiency in both waterfall and agile methodologies, project governance, and risk management.
  • Technical credibility in cloud platforms and software delivery with an understanding of engineering architecture.
  • Strong ability to influence strategy and communicate effectively across all levels.

Responsibilities

  • Lead and manage large engineering projects with cross-functional dependencies.
  • Oversee the complete project lifecycle, from initiation to post-implementation.
  • Partner with engineering and business leaders to ensure successful project delivery.
  • Apply technical judgment to assess risks and resolve delivery obstacles.
  • Document and operationalize successful project frameworks and methodologies.
  • Identify and mitigate systemic risks and improve engineering processes.
  • Coach project managers and team members to enhance organizational project management practices.

Benefits

  • Unlimited vacation policy for eligible employees.
  • Seven paid holidays each year.
  • Up to 160 hours of paid wellness leave for employees and family members.
  • Additional paid time off for bereavement, jury duty, and military leave.
  • Parental leave and volunteer time-off policy.
Full Job Description
Job Family Group

Engineering / Product Development

Job Profile

Sr Lead Engineering Project / Program Manager

Management Level

Sr Manager - Non People Leader

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $134,900.00 - $224,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Senior Lead Engineering Project / Program Manager leads large, complex, enterprise engineering initiatives that span multiple technical teams, business functions, and organizational priorities. This role provides strategic leadership across the full project and program lifecycle while serving as a trusted partner to Engineering leadership, Product, Operations, Architecture, and executive stakeholders.

As a recognized subject matter expert, the Senior Lead Engineering Project / Program Manager drives execution of highly complex technical initiatives, establishes scalable governance and delivery frameworks, pilots new operating models, and influences engineering strategy through disciplined program management, risk mitigation, and operational excellence. This role owns strategic portfolios of related initiatives, balances competing priorities across multiple stakeholders, and continuously improves how Engineering delivers business value.

Duties & Responsibilities
• Lead large, complex engineering projects and strategic programs involving multiple technical teams, cross-functional dependencies, executive stakeholders, and organizational priorities.
• Provide leadership across the complete project and program lifecycle, including intake, planning, estimation, governance, dependency management, risk assessment, execution, implementation, change management, and post-implementation review.
• Partner closely with Engineering leaders, architects, Product Management, Operations, and business stakeholders to successfully deliver complex technical initiatives involving cloud infrastructure, platform engineering, networking, security, software delivery, automation, and operational systems.
• Apply strong technical judgment to understand engineering architecture, delivery dependencies, implementation risks, and operational impacts while facilitating informed decision-making and removing delivery obstacles.
• Serve as a recognized subject matter expert within Engineering, Sales, and Project Management, providing guidance on delivery strategy, governance, prioritization, issue resolution, and organizational execution.
• Own strategic portfolios of related initiatives, balancing competing priorities, organizational risk, resource constraints, funding considerations, and executive expectations to maximize customer and business value.
• Pilot new project / product workflows, delivery methodologies, governance models, and project types; document lessons learned; and operationalize successful practices across the Engineering organization.
• Define, implement, and continuously improve enterprise project and program management standards, governance frameworks, and delivery best practices that improve consistency, predictability, and execution quality across Engineering.
• Build strong partnerships with senior leaders, directors, vice presidents, and executives by developing business cases, executive presentations, ROI analyses, status reporting, and strategic recommendations that support informed decision-making.
• Identify systemic delivery risks, organizational dependencies, and process improvement opportunities that enhance engineering execution, operational efficiency, customer outcomes, and business performance.
• Establish meaningful success metrics across engineering programs, including delivery predictability, customer satisfaction, operational performance, resource utilization, financial outcomes, quality, and organizational effectiveness.
• Coach and mentor project managers and cross-functional team members by sharing best practices, strengthening delivery capabilities, and advancing project and program management maturity across the organization.

Qualifications & Attributes

Minimum:
• Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field and 8 or more years of experience leading complex engineering projects, enterprise programs, technical product delivery, or management consulting. The right candidate could also have a master's degree with 6 or more years of experience, a Ph.D. with 3 or more years of experience, or 12 or more years of related professional experience.
• Demonstrated success leading enterprise-scale engineering projects and strategic programs spanning multiple organizations, technologies, executive stakeholders, and business functions.
• Strong understanding of engineering delivery methodologies (waterfall and agile), project and program governance, portfolio management, dependency management, risk management, software development lifecycles, cloud infrastructure, and operational delivery models.

Preferred:

Demonstrated technical credibility with the ability to understand engineering architecture, infrastructure modernization, cloud platforms, software delivery, technical dependencies, and implementation risks without serving as the technical design authority.
• Proven ability to influence engineering strategy, delivery approaches, governance decisions, and organizational priorities through data-driven recommendations and executive-level communication.
• Experience designing and implementing scalable project management frameworks, governance processes, operating models, playbooks, and delivery standards that improve organizational effectiveness.
• Demonstrated ability to oversee the coordinated work of multiple teams and individuals, influence without direct authority, and successfully lead complex cross-functional initiatives in highly matrixed organizations.
• Exceptional executive communication, presentation, facilitation, negotiation, and stakeholder management skills with the ability to build trust and influence decisions at all organizational levels.
• Strong business acumen with experience applying financial analysis, ROI evaluation, prioritization frameworks, and strategic planning to engineering investments and delivery decisions.
• Demonstrated success operating independently in ambiguous environments while managing competing priorities, organizational change, and evolving business objectives.
• Passion for continuous improvement, operational excellence, and advancing the maturity of engineering project and program management practices across the organization.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Cox Communications

Cox Communications is a telecommunications company that provides cable television, internet, and phone services to residential and business customers. The company operates in 18 states and has over 6 million customers. Cox Communications is a subsidiary of Cox Enterprises, a privately held company that also owns newspapers, television stations, and radio stations. The company was founded in 1962 and is headquartered in Atlanta, GA.
Learn more about Cox Communications
Size
20,000 employees
Industry
Net Income
$2 billion
5 Year Trend
+10%
Revenue
$12 billion
NASDAQ

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