Wells Fargo

Senior Lead AI Transformation/Product Strategy Leader - ECRL AI Workflow

Wells Fargo • $130K — $180K *
Irving, TX 75061In-Person
Enterprise Technology
5 - 7 years of experience
Reposted 4 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Product Management, development, strategic planning, or agile product ownership
  • Proven leadership in enterprise-scale Generative and Agentic AI products
  • Experience designing and implementing AI operating models adhering to governance standards
  • Collaboration with governance and enterprise stakeholders for AI validation and use case development
  • Experience in leading user experience design for AI solutions
  • Deep understanding of AI/ML architectures and influence over enterprise adoption
  • Proficiency with structured business architecture practices for strategic insights.

Responsibilities

  • Lead product strategy and roadmap for AI-enabled solutions
  • Define and optimize human-AI interaction models for improved productivity
  • Partner with cross-functional teams for AI product delivery from concept to optimization
  • Own discovery and design of AI use cases and implementation plans
  • Establish frameworks to accelerate AI transformation and modernize workflows
  • Collaborate with governance teams on design validation and AI use case development
  • Conduct assessments and recommend solutions to streamline business performance.

Benefits

  • Hybrid work schedule (3 days on-site, 2 remote)
  • Travel flexibility up to 10%
  • Opportunity to lead transformative AI initiatives in a major financial institution
  • Engagement with senior leadership and cross-functional teams
  • Potential for impactful work in a highly regulated environment.
Full Job Description
About this role:

Wells Fargo is seeking a Senior Lead AI Transformation/Product Strategy Leader for the Product Management and Delivery (PMD) team. This role plays an integral part in having an enterprise view of our customer concerns, identifying risks in a timely manner, providing enhanced reporting capabilities at the line of business and Enterprise levels, and delivering a variety of benefits to Wells Fargo Business.

In this role, you will:
  • Lead the product strategy, roadmap, and delivery of AI-enabled solutions, translating complex business challenges into scalable products that drive measurable operational and customer outcomes.
  • Define and optimize human-AI interaction models, including conversational experiences, prompt strategies, decision-support tools, and human-in-the-loop workflows that improve adoption, trust, and productivity.
  • Partner closely with Engineering, Data Science, Operations, and Risk/Governance teams to prioritize opportunities, define requirements, and deliver AI products from concept through deployment and continuous optimization.
  • Own product discovery and solution design by translating business needs into AI use cases, product requirements, user stories, success metrics, and implementation plans aligned to enterprise objectives.
  • Balance innovation with governance by ensuring AI solutions adhere to enterprise controls, regulatory requirements, risk frameworks, and responsible AI principles within a highly regulated environment.
  • Establish scalable product frameworks, reusable AI patterns, and best practices that accelerate AI transformation initiatives, modernize workflows, and unlock sustainable business value across the organization.
  • Partner with oversight and governance contacts within ECRL as well as enterprise teams such as the COO Gen AI COE and Model Risk Management (MRM) on design validation, AI use case development, and model ownership.
  • Serve as the user experience design lead on AI solutions, leaning on design thinking to establish fit for purpose delivery of technology solutions tied directly to operational goals.
  • Partner with the product delivery team to ensure intent of design is maintained through delivery, testing is completed, and software development lifecycle (SDLC) and model development lifecycle (MDLC) requirements are met.
  • Develop an integrated view of customer experiences across the Enterprise, ensuring interdependencies across organizations and functions are understood and map business capabilities to the business systems managed by IT to identify and resolve inconsistencies, duplications or gaps.
  • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of current state and future state design.
  • Conduct people, process, data, logic/ calculation and systems deep dive current state assessments to ensure all redundancies, deficiencies, failure points and constraints are understood and addressed. Recommend solutions from a people, process, business intelligence and technology perspective to standardize, streamline, and install appropriate control mechanisms for enhanced business performance, customer excellence, productivity, improved quality, etc.
  • Conduct change impact analysis and develop capability gap closure roadmaps including short- and long-term implementation recommendations.
  • Ensure target state alignment between the business model, operating model, organizational structure and IT solutions and capabilities.
  • Consults with Enterprise Architects to ensure integration across domains.
  • Identify risk through these transformations and evaluate and install appropriate control mechanisms to minimize risk.
  • Perceives the impact and implications of decisions on other components of the company as well as impact on investors, customers and clients.
  • Be an active voice to recommend solutions that will exploit opportunities and address critical deficiencies.
  • Will also work closely with business lines and leadership across Wells Fargo in the execution of this strategy. Accordingly, critical success factors will include the ability to manage effectively in a matrix organization, develop partnerships with many businesses and functional areas, provide insight into the economic climate and related market developments, strong reputational risk and problem resolution and ability to identify trends which may present opportunities or reflect gaps in the operations.


Required Qualifications:
  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:
  • Proven experience leading enterprise-scale Generative AI and Agentic AI products, including autonomous workflows, reasoning systems, and tool-integrated agents with measurable business outcomes.
  • Demonstrated ability to design and implement AI operating models, including lifecycle frameworks, governance, and risk controls within highly regulated environments.
  • Experience collaborating with governance and enterprise stakeholders (e.g., MRM, AI CoEs) to support AI solution validation, use case development, and model ownership.
  • Experience leading UX designfor AI-driven solutions using design thinking to align with and advance operational goals.
  • Experience partnering with product and engineering teams to maintain design integrity, oversee testing, and ensure adherence to SDLC/MDLC standards.
  • Deep understanding of modern AI/MLarchitectures (LLMs, RAG, agent frameworks) combined with the ability to influence senior leadership and drive enterprise-wide adoption.
  • Experience applying structured business architecture practices to capture enterprise perspectives, guide strategy translation, and define high-level solution design.
  • Experience with setting business architecture direction and delivers strategic insights to design capabilities, processes, and operating models while simplifying complex environments.
  • Experience with driving results through cross-functional collaboration, critical thinking, and executive-level insights to enable effective strategy execution and long-term outcomes.


Job Expectations:
  • This position is NOT eligible for Visa sponsorship.
  • Ability to work on site per Wells Fargo's standard operating model in the listed location (hybrid schedule - 3 days on-site & 2 remote)
  • The ability to travel up to 10% of the time.


Posting Location:
  • Charlotte, NC
  • Irving, TX
  • Chandler, AZ
  • Des Moines, IA
  • San Antonio, TX


The ECRL functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.

Posting End Date:

20 Jul 2026
*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Finance & Insurance
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ
WFC
* Ladders Estimates

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