Job Summary

The Key Account Manager for Eastern Canada, reporting to the Director of Sales - OEM Channel, is responsible for driving profitable growth and strengthening strategic relationships within the Commercial OEM market.

This role focuses on account management, opportunity development, forecasting, pricing strategy, and customer engagement with major OEM partners. The successful candidate will collaborate cross-functionally to deliver customer-focused solutions while supporting the growth of the Acuity Commercial business.

Key Responsibilities
• Build and maintain strong relationships with OEM customers and key decision-makers
• Identify and develop new business opportunities to drive year-over-year sales growth
• Serve as the primary point of contact for assigned accounts and understand customer strategies and objectives
• Develop and execute sales plans to achieve revenue and margin targets
• Collaborate with internal teams to provide value-added customer solutions
• Monitor market trends, customer activity, and competitive developments
• Maintain accurate forecasting, CRM updates, and inventory visibility
• Demonstrate strong technical understanding of lighting products, technologies, and platforms
• Support pricing strategy, promotional activities, and brand development initiatives
• Spend significant time in the field meeting customers and supporting account growth

Minimum Requirements
• Bachelor's degree required; MBA strongly preferred
• Minimum 5 years of sales and/or account management experience required
• Minimum 3 years of lighting industry experience strongly preferred
• Established OEM or key account relationships preferred
• Strong customer engagement and relationship-building skills required
• Excellent verbal, written, and presentation communication skills required
• Experience using Microsoft Office Suite and CRM platforms required
• Bilingual in French and English required
• LEED accreditation, LC certification, or PE designation preferred
• Strong problem-solving skills and entrepreneurial mindset preferred

Travel Requirements
• Travel required: 21-40%
• Overnight travel required based on customer and business needs

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Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training is offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.

Knowledge of another language is required for this position in order to communicate with clients, partners, and colleagues who are mostly located outside Québec. The company has few clients in Québec and must therefore constantly use another language to communicate outside Québec