TikTok

Senior Key Account Manager (QSR Franchise) - TikTok Local Services

TikTok$151K — $273K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or related field
  • Experience with C-level stakeholders in food franchises or QSR
  • Contract negotiation expertise
  • Strong understanding of food/dine-in industry trends
  • Preferred experience in global or international teams
  • Robust product knowledge and strategy contribution capabilities
  • Strong customer relationship management and problem-solving skills

Responsibilities

  • Identify key local service partners in the food and QSR industries
  • Drive TikTok adoptions and provide marketing integration solutions
  • Conduct customer visits and negotiate contracts with key partners
  • Collaborate with local merchants to create high-quality content
  • Leverage influencer matchmaking for increased sales transactions

Benefits

  • Medical, dental, and vision insurance from day one
  • 401(k) savings plan with company match
  • Paid parental leave and short/long-term disability coverage
  • Life insurance and wellbeing benefits
  • 10 paid holidays and 10 paid sick days per year
  • 17 days of paid personal time with accrual increases by tenure
Full Job Description
Responsibilities About the Team TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them. With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth. We are on the lookout for Senior Key Account Managers who can drive growth and enrich our ecosystem. TikTok's local services partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As a Key Account Manager, you are expected to provide deep product insights and ongoing consultative support to TikTok's product and local services teams. The immediate focus will be on top local services partners in dine-in to further accelerate service offerings on TikTok. Responsibilities 1. 0-1 business development / partnership building, identify top and key local services partners in Food and QSR industries. 2. Drive TikTok adoptions and provide integration marketing solutions to customers and achieve industry deep cultivations. 3. Conduct customer visits, negotiate cooperation and contracts with key partners. 4. Partner with local service merchants in delivering high-quality content through short videos, live streaming, influencer match making to improve their sales / transactions. Qualifications Minimum Qualifications - Bachelor's degree in business, marketing, or a related field. - Experienced working with C-level stakeholders in food franchises or top QSR. - Ability to negotiate contract terms - Strong understanding of the food/ dine-in industry and its trends. Preferred Qualifications - Preferred experience working as part of a global or international team. - Robust product acumen, with the ability to understand and contribute to product strategy. - Strong customer relationship maintenance, negotiation, and problem-solving abilities - Experience leveraging creators networks or working with the social media agencies Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $151050 - $273600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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