Due to continued growth, we're looking to add a
Senior IT Project Engineer to our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs.
Responsibilities: - Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
- Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
- Complete assigned tasks as outlined in client Statements of Work (SOWs)
- Provide post go-live support to stabilize and optimize client environments
- Collaborate with third-party vendors and co-managed teams to meet project objectives
- Maintain clear and thorough documentation of systems, tools, and project processes
- Communicate proactively with clients and internal teams about changes, outages, and project impacts
- Record daily time entries, expenses, and work notes in ConnectWise
- Send weekly client-facing project status updates and participate in check-in meetings
- Engage in team discussions, project debriefs, and continuous improvement efforts
- Take on additional duties and responsibilities as assigned
Project Scope Includes: - Hypervisor replacements and migrations (e.g., Hyper-V, VMware)
- Email platform migrations to Microsoft 365
- Server builds, upgrades, and full environment migrations
- Network infrastructure upgrades and complete overhauls
- Office IT build-outs for new or expanding locations
- Business application deployments (e.g., CRM, ERP systems)
Requirements- 8 or more years of experience (preferred)
- Certifications such as MCSA, VCP, CCNA are a plus.
- Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus.
- Strong communication skills are essential for success in this role.
- Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
- Enthusiastic about taking on challenges in a growing company with a diverse client base.
- Self-driven and capable of working independently with minimal supervision.
- Excellent organizational skills and strong attention to detail.
BenefitsCharles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!
