Job Details:As a Senior IT Product Owner,
you are accountable for maximizing measurable business value and ensuring the right problems are solved before production investment. You will collaborate closely with experienced product managers and cross-functional teams and gain hands-on experience in defining product vision, strategy, and roadmap aligned with business objectives and market needs. Leveraging your strong analytical skills and passion for technology, you'll assist in gathering market insights, conducting user research, and prioritizing features to drive product development and innovation. You'll support the execution of product initiatives, assisting in coordinating activities such as sprint planning, backlog grooming, and user acceptance testing. With guidance and mentorship from seasoned professionals, you'll have the opportunity to develop your skills in product management, agile methodology, and stakeholder communication. As an integral member of the product management team, you'll
act as a trusted advisor to business leaders, product managers, engineering, and governance bodies. You will play a crucial role in delivering value to our customers and contributing to the success of our tech products and services.
Essential Duties and Responsibilities: - Single point of accountability for problem clarity, solution intent, and value realization end-to-end. Challenge, frame, and validate problems worth solving, including defining value hypotheses and success measures.
- Product Research: Conduct market research and competitive analysis to understand market trends, customer needs, and competitor offerings.
- User Feedback Analysis: Gather and analyze user feedback through surveys, interviews, and usability testing to identify pain points and opportunities for improvement. Establishes feedback loops before development, testing usability, assumptions, and value prior to build.
- Requirements Gathering: Work closely with stakeholders, including customers, sales, marketing, and engineering teams, to gather and prioritize product requirements. All requirements must include a current and future state process map to be shared and signed off with your sponsor.
- Product Planning: Assist in creating and maintaining the product roadmap, defining features, and release timelines based on business objectives and user needs.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including design, engineering, marketing, and sales, to ensure alignment and execution of product initiatives.
- Feature Prioritization: Owns an outcome-driven backlog, with acceptance criteria tied to business outcomes and user impact-not outputs. Help prioritize features and enhancements based on their impact on user experience, business value, and technical feasibility.
- Project Coordination: Coordinate project activities, tasks, and timelines, ensuring that milestones are met and deliverables are completed on time and within scope. Manages small projects end-to-end.
- Documentation: Create and maintain product documentation, including user stories, feature specifications, and release notes, to communicate requirements and updates to stakeholders.
- Testing and Validation: Assist in functional and user acceptance testing (UAT) and validation of product features to ensure they meet quality standards and user expectations.
- Performance Monitoring: Assist in defining and tracking key performance indicators (KPIs) and metrics to measure product performance and success.
- Continuous Improvement: Continuously seek opportunities for improvement, gathering feedback from users and stakeholders to iterate on product features and enhance the overall user experience. Drives continuous optimization using real-world usage data, analytics, and AI-enabled insights.
- Learning and Development: Stay informed about industry trends, best practices, and emerging technologies in product management, seeking out learning opportunities to grow and develop in the role.
- Customer Support: Provide support to customer-facing teams, including responding to customer inquiries, addressing product-related issues, and assisting with customer training and onboarding.
- Team Collaboration: Collaborate with product management peers and other team members, sharing knowledge, insights, and best practices to foster a culture of collaboration and continuous learning.
- Strong Communication Skills: Excellent communication and presentation skills, able to articulate complex ideas, influence diverse audiences, and drive stakeholder alignment.
- Leadership and Mentorship: Experience mentoring and guiding junior team members, contributing to their professional growth and the overall success of the product team.
- Industry Knowledge: Understanding of the industry in which the company operates, including trends, competitive landscape, and regulatory considerations.
- Lifecycle Accountability: End-to-end accountability from idea inception through post-release value realization and adoption analytics.
- Governance & Risk: Responsible for audit-ready, defensible decisions, supporting Finance, Audit, and Executive Steering. Operates security & privacy-by-design, threat modeling, and data protection standards-especially for AI and integrations.
- Perform other assigned job-related duties that align with our organization's vision, mission, and values and fall within your scope of practice.
Qualifications: Education: Bachelor's Degree or relevant experience. (
Preferably Computer engineering, computer science, or information systems)Preferred Certification(s): Any relevant IT Certification.
Experience: 3+ years of relevant or practical experience.
Special Skills:
- Methodology: Intermediate knowledge of Agile Product & Waterfall methodology.
- Communication: Effective communication, able to present to senior leadership.
- Decision-Making: Value-based decision-making.
- Problem-solving: Analytical skills for diagnosing and solving issues.
- Organization: Managing time, prioritizing tasks, and handling responsibilities.
- Prototypes: Uses visuals, prototypes, and data-backed narratives to communicate complex decisions clearly.
- AI: AI-enabled discovery, prototyping, and validation are core capabilities (workflow modeling, mockups, scenario analysis). Executes responsible AI principles (transparency, explainability, bias awareness, data stewardship).
** Not eligible for visa sponsorship now or in the future **** Not eligible for relocation assistance **All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.
Relocation Assistance Eligible:No
Work Shift:1ST SHIFT (United States of America)
