Amplitude

Senior IT Engineer

Amplitude • $110K — $165K *
San Francisco, CA 94112In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-8+ years in IT systems engineering with hands-on experience in at least three key areas: Okta/IdP administration, SAML/OIDC federation, macOS endpoint management, Google Workspace administration, or SOC 2/compliance operations.
  • Experience building new SAML 2.0 and OIDC integrations from scratch, handling assertion failures and SCIM sync errors independently.
  • Proven track record in designing multi-step, multi-system automation workflows with measurable business impact, preferably using Okta Workflows.
  • Proficient in writing Python, Bash, or similar languages to enhance low-code platforms and troubleshoot integration issues.
  • Active user of AI tools to enhance IT operations efficiency, with experience building AI-powered automations or workflows.
  • Demonstrated ability to work autonomously through ambiguity, from problem identification to resolution and documentation.
  • Strong communication skills, with the ability to relay complex technical concepts to non-technical audiences.

Responsibilities

  • Own and enhance Amplitude's IT automation platform, focusing on scalable workflows for onboarding, offboarding, and compliance tasks.
  • Manage Okta configuration, including SSO integrations and lifecycle automation, while maintaining production-grade setups.
  • Design and troubleshoot complex SAML and OIDC integrations for enterprise SaaS applications, handling issues throughout the federation lifecycle.
  • Administer macOS device management on a large scale, ensuring fleet compliance and resolving endpoint issues efficiently.
  • Identify automation opportunities using AI tools to enhance IT service delivery and streamline operations.
  • Oversee Google Workspace administration, ensuring proper configuration and compliance in provisioning and deprovisioning.
  • Collaborate with cross-functional teams to deliver impactful IT projects and communicate effectively with stakeholders.

Benefits

  • Excellent Medical, Dental, and Vision insurance with 100% employer-paid premiums for select plans.
  • Flexible time off, paid holidays, and additional leave options.
  • Generous stipends for wellness, commuting, learning, and home office setup.
  • Comprehensive Parental benefits including extended paid leave and family support services.
  • Mental health resources, including free access to coaching and therapy sessions.
  • Employee Stock Purchase Program (ESPP) to encourage investment in the company.
Full Job Description
Senior IT Engineer

at Amplitude (View all jobs)

San Francisco Bay Area

What You'll Do
  • IT Automation & Workflow Engineering: Own and evolve Amplitude's IT automation platform with Okta Workflows as the primary engine. Design and deliver reliable, scalable automations across onboarding and offboarding, access provisioning, SaaS license management, and compliance workflows. You architect solutions, not one-off scripts, and you hold yourself to a high bar for maintainability and documentation.
  • Identity & Access Management: Own the full Okta configuration surface, SSO integrations, SCIM provisioning, group rules, adaptive MFA, RBAC lifecycle automation, and access review workflows in Lumos. You are expected to debug the full federation layer including attribute mapping, JIT provisioning, and SCIM reconciliation, and maintain production-grade configurations across the fleet.
  • SAML, OIDC & Federation Engineering: Design, implement, and troubleshoot complex SAML 2.0 and OIDC integrations across enterprise SaaS applications. You understand both the SP and IdP sides of federation deeply, attribute statements, assertion mapping, binding types, token claims, and PKCE flows are not new territory. You own the integration from initial configuration through ongoing reconciliation and incident triage.
  • Endpoint & Device Management: Administer macOS device management at scale via Kandji, including zero-touch provisioning, Blueprint and Library Item configuration, software deployment, and security policy enforcement. You maintain fleet compliance through automated checks and can diagnose complex endpoint issues without escalation. You also have familiarity with Jumpcloud for Windows devices.
  • AI-Assisted IT Operations: Champion AI adoption within IT, identifying high-value automation opportunities, evaluating AI-native and low-code tooling, and building agentic workflows that augment IT service delivery. You use LLMs to accelerate your own work (drafting runbooks, triaging issues, summarizing access reviews) and you build AI-powered automations where they create real leverage.
  • Google Workspace Administration: Own Workspace admin depth, directory configuration, group management, Drive and sharing policy enforcement, DLP settings, and audit log triage. You maintain clean provisioning and deprovisioning integration between Workspace and Okta.
  • IT Compliance & Access Reviews: Support SOC 2 evidence collection and access review workflows, including building and maintaining automated pipelines that surface access anomalies, generate reviewer-ready reports, and track remediation to closure. You understand the compliance surface and can own the operational execution without hand-holding from GRC.
  • Employee Lifecycle & Compliance Operations: Own the full onboarding and offboarding lifecycle end-to-end - from Day 1 provisioning through final access termination - across Okta, Google Workspace, Kandji, and the broader SaaS stack. You design and maintain the automated workflows that ensure every joiner, mover, and leaver is handled consistently, completely, and on time. You understand how lifecycle gaps create compliance risk, orphaned accounts, lingering elevated access, missed deprovisioning, and you build the controls and audit trails that close those gaps. You work closely with People Ops and IT Security to align lifecycle triggers with HR systems, enforce role-based provisioning via SCIM and group rules, and produce the evidence needed for SOC 2 and access review cycles. Nothing falls through the cracks on your watch.
  • SaaS Governance & Tool Management: Manage the lifecycle of Amplitude's corporate SaaS stack, vendor onboarding integrations, license optimization, app security reviews, and offboarding automation. You maintain up-to-date documentation, runbooks, and operational playbooks for every platform you own.
  • Cross-Functional Partnership & Project Delivery: Partner with IT Security, Engineering, People Ops, and Finance to deliver high-impact projects. Communicate clearly with both technical and executive audiences on project status, risk, and outcomes.

What You'll Need
  • Experience: 5-8+ years in IT systems engineering, with hands-on depth in at least three of: Okta/IdP administration, SAML/OIDC federation engineering, macOS endpoint management (Kandji or Jamf), Google Workspace administration, IT automation and integration, or SOC 2/compliance operations.
  • Identity & federation depth: You have built net-new SAML 2.0 and OIDC integrations from scratch on both the SP and IdP sides. You can debug assertion failures, fix attribute mapping mismatches, troubleshoot SCIM sync errors, and own the full federation lifecycle without escalating to a vendor or another engineer.
  • Automation architecture: You have a demonstrated track record of building multi-step, multi-system automation workflows with measurable business impact. Okta Workflows experience is strongly preferred. You design for maintainability, not just function.
  • Technical skills: Comfortable writing Python, Bash, or equivalent to extend low-code platforms, build lightweight tooling, or debug integration issues. You can move quickly without looping in engineering.
  • AI proficiency: You actively use AI tools (Claude, Copilot, or similar) to accelerate your own work, and you have built or designed AI-powered automations or agentic workflows. Genuine curiosity about where LLMs and AI-native tooling create leverage in IT operations is a hard requirement, not a nice-to-have.
  • Autonomy & ownership: You work through ambiguous problems independently from initial triage through remediation and documentation. You don't wait for perfect requirements.
  • Communication: Strong cross-functional collaboration skills. Able to translate complex technical decisions for non-technical stakeholders and work effectively with Legal, People, Security, and Engineering.

Nice-to-Haves
  • Deep Okta Workflows experience including complex branching, error handling, and cross-app orchestration
  • Experience with enterprise iPaaS platforms (Workato or equivalent) in addition to Okta Workflows
  • Familiarity with AI tool governance - acceptable use policies, connector security reviews, and data classification in AI contexts
  • Experience supporting M&A technical integrations or cross-tenant identity migrations
  • Zero-trust architecture patterns, CASB/SSPM tooling, or ZTNA experience
  • Certifications in Okta, Kandji, or Google Workspace
  • Prior experience at a high-growth tech company with a lean IT team and large scope


We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:
  • Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
  • Flexible time off, paid holidays, and more
  • Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
  • Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
  • Employee Stock Purchase Program (ESPP)

About Amplitude

Amplitude is a San Francisco-based technology company that provides analytics software for businesses. The company's platform allows businesses to track user behavior and analyze data to improve their products and services. Amplitude was founded in 2012 and has since grown to serve over 1,000 customers, including Microsoft, Twitter, and HubSpot. The company has been recognized for its innovative approach to analytics, including its use of machine learning and other advanced technologies. Amplitude has also been praised for its commitment to diversity and inclusion, including its efforts to increase the representation of women and underrepresented minorities in the tech industry.
Learn more about Amplitude
Size
500 employees
Market Cap
$1.2 billion
Industry
Information Technology
Founded
2012
NASDAQ
AMPL
* Ladders Estimates

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