Intact Financial Corporation

Senior IT Business Analyst, AI Engineering Team

Intact Financial Corporation$94K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of IT Business Analyst experience, with 2+ years in a Senior BA or Product Owner role in AI development or agile environments.
  • Proficient in AI, Data Science, and LLM applications.
  • Expert-level knowledge of Jira, Confluence, and Microsoft Teams.
  • Bachelor's in software engineering, computer science, or related fields, or equivalent experience.
  • Certifications such as CBAP, CSPO, or CPOA are preferred.
  • Exceptional skills in presentation and facilitation, translating technical ideas to non-technical peers.
  • Bilingual in English and French required for Quebec candidates.

Responsibilities

  • Own and manage the end-to-end documentation for AI product requirements and strategies.
  • Prioritize and groom the product backlog according to roadmap and release commitments.
  • Coordinate complex software deployments with DevOps and engineering teams.
  • Ensure quality and readiness through go/no-go checkpoints for releases.
  • Lead post-release actions including verification and incident support.
  • Act as a liaison to facilitate communication across AI Engineering and other teams for seamless rollouts.
  • Drive agile ceremonies, improving efficiency and clarity within the engineering team.

Benefits

  • Annual bonus plan and Employee Share Purchase Plan with Intact matching 50% of net shares.
  • Flexible pension offerings, including a defined benefit pension plan for guaranteed income for life.
  • Encouragement for candidates outside the typical salary range to apply.
Full Job Description
Salary range (but not limited to): 94,200 - 115,200 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role Our AI Engineering Team is looking for a Senior IT Business Analyst to drive the delivery of AI and LLM products. In this pivotal role, you will bridge stakeholders, data scientists, and engineering teams by providing expert requirements management and rigorous release oversight in a fast-paced agile environment. What you'll do here: Requirements & Backlog Management:
  • Advanced Documentation: Own the end-to-end documentation lifecycle, including high-fidelity functional and non-functional requirements, global test strategies, and comprehensive case studies.
  • Backlog Excellence: Masterfully manage and groom the product backlog, ensuring work is prioritized and sequenced to align with roadmap commitments and release timelines.
Release Management:
  • Deployment Orchestration: Coordinate complex software deployments across dev, test, stage, and prod environments in close partnership with DevOps and engineering.
  • Readiness & Quality: Facilitate critical go/no-go checkpoints, ensuring all validation, security gating, and approvals are secured for high-quality, predictable rollouts.
  • Post-Release Governance: Lead production verification, incident triage support, and "lessons learned" sessions to continuously iterate and improve the release lifecycle.
Cross-Functional Communication & Leadership:
  • Stakeholder Influence: Act as a high-level liaison across AI Engineering, DevOps, QA, and Product teams to ensure seamless end-to-end production rollouts.
  • Agile Leadership: Lead agile ceremonies, driving efficiency and clarity within the engineering team.
  • Technical Diplomacy: Collaborate with architects to navigate technical designs and security requirements, providing clear answers for complex gatings.
What you bring to the table:
  • At least 6 years of experience in IT as a Business Analyst, with a minimum of 2 years in a Senior BA or Product Owner role specifically within AI product development or highly mature agile environments.
  • Strong foundational knowledge in AI, Data Science, and LLM applications.
  • A deep understanding of the technical aspects of design and development, with expert-level command of Jira, Confluence, and Microsoft Teams.
  • Bachelor's degree in software engineering, computer science, related field or any combination of equivalent education and experience.
  • CBAP, CSPO, or CPOA certification is an asset.
  • Exceptional presentation and workshop facilitation skills, with the ability to translate complex technical concepts for non-technical stakeholders.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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