Verizon Communications

Senior Investigator

Verizon Communications$86K — $150K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or 4+ years of relevant work experience.
  • 4+ years of experience in corporate security or similar, including military experience.
  • Valid driver's license required.
  • Proficient in Google Office Suite and MS Office Suite.
  • Strong project management skills with proven track record.
  • Ability to objectively analyze situations and write investigative reports.
  • Must be able to travel within the LA area up to 50% of the time.

Responsibilities

  • Ensure safety of employees and customers by responding to active criminal threats.
  • Act as primary liaison between Verizon and law enforcement agencies.
  • Conduct independent investigations that inform business, HR, and Legal.
  • Respond to emergency incidents and collaborate with teams and law enforcement.
  • Identify emerging trends and threats that impact Verizon's assets.
  • Perform threat assessments and recommend risk reduction strategies.
  • Develop investigative plans and write reports for disciplinary and legal purposes.

Benefits

  • Comprehensive health and wellness options including medical, dental, and vision.
  • Matched 401(k) savings plan with retirement benefits.
  • Up to 8 paid holidays and 6 personal days per year.
  • Paid parental leave and adoption assistance available.
  • Tuition assistance for continuing education and professional development.
  • Award-winning total rewards package that includes various insurances.
  • Generous vacation policy starting at 15 days per year, increasing with tenure.
Full Job Description
What you’ll be doing...

Verizon innovates constantly to help people live better lives with our technology solutions and we apply the same vision and focus to the way we do business. This includes the way we protect our people and our business. As a Senior Investigator for the Corporate Security Incident Response Team, you’ll be assigned to a market covering all Verizon assets to evaluate risks and protect personnel, critical infrastructures, workplace violence and organized retail crime. You will lead all criminal incidents involving employees, assets and infrastructure. You will also produce thorough investigative reports to aid in case resolution. Acting as a trusted advisor at all levels, the business will be reliant upon your expertise to reduce and control losses and protect our employees and assets.

Responsibilities will include:

  • Ensuring employee and customer safety across the enterprise and respond to active criminal threats of physical violence internally and externally.

  • Being the primary liaison between Verizon and local, state, federal and international law enforcement agencies and associations.

  • Conducting independent and objective investigations, the results of which are used by the business, HR and Legal that affect Verizon’s interests.

  • Responding to emergency and exigent incidents to collaborate with local teams and law enforcement to ensure employees are safe, scene is secured, and the information flow and evidence is protected.

  • Identifying and reporting on intelligence of emerging trends and threats that could impact the safety of Verizon Assets.

  • Performing threat assessments and providing recommendations to reduce Verizon’s exposure to theft, loss, risk, and violence.

  • Developing investigative plans, gathering and evaluating facts, conducting investigative interviews, and writing investigative reports that are used by Legal, Labor Relations, Employee Relations, and Human Resources to make disciplinary decisions and/or are used by law enforcement to support criminal investigation and prosecution.

  • Coordinating and leading response to incidents that affect Verizon's critical network infrastructure, including sabotage, vandalism, and theft.

  • Collaborating internally with Supply Chain teams, externally with vendors and law enforcement to prevent, detect, investigate, and implement corrective measures for theft and cargo loss within the supply chain (both internal and external).

  • Identifying, investigating, and mitigating organized retail crime, including conducting surveillance, gathering intelligence, building cases for and collaborating with law enforcement and internal teams.

  • Reviewing brand protection with Verizon Indirect, Value Segment, and National Retail, to identify criminal theft trends affecting Verizon assets.

  • Assisting Verizon Corporate Protection Operation by providing executive protection, managing logistics, advance operations, securing transportation as needed, when the Principal(s) travel.

  • Supporting the Corporate Protection Operations team when necessary during Special Events.

This is a field based position in the Los Angeles area where field presence is required up to 50% of the time. The remaining time can be spent working from home. Candidates must reside within 30 miles of downtown LA.

What we’re looking for...

You understand the Corporate Security role within Verizon and the inherent importance of detection, response, and mitigation to emerging security threats. Analyzing situations to understand root causes and communicating your assessment comes easily to you. As a multi-tasker, you thrive in a fast-paced, changing environment where your organizational and time management skills are needed. You have excellent interpersonal and communication skills, both written and verbal, and enjoy working with other teams to implement Corporate Security plans and identify risks on a 24/7/365 basis to include participating in an on call rotation.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

  • Valid driver's license.

  • Experience recognizing and evaluating facts to objectively analyze situations.

  • Experience with Google Office Suite and MS Office Suite (Word, Docs, Excel, Sheets, PowerPoint, etc.).

  • Strong project management skills with a proven track record of managing complex projects from inception to completion.

  • Experience prioritizing multiple responsibilities and processing high volumes of work in a timely and accurate manner.

  • Experience writing investigative reports.

  • Ability to travel within LA territory up to 50% of the time.

Even better if you have one or more of the following:

  • CFI, CFE, CPP, LPQ, or LPC professional qualification.

  • Experience with corporate operations to include Retail, Network, Supply Chain, Real Estate, Fleet and all other applicable corporate functions.

  • Former law enforcement experience.

  • Ability to handle sensitive and confidential information and matters.

  • Highly developed critical thinking and reasoning skills.

  • Exceptional interpersonal and organizational skills.

  • Strong written and verbal communications skills in order to write concise and factual investigative reports.

  • Ability to recognize and evaluate facts and objectively analyze situations.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $86,000.00 - $150,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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