Location: On site at Chantilly, VA; Gilbert, AZ; Phoenix, AZ, or Fredrick, MD

Division: Solutions
Job Posting Title: Senior Inventory Specialist, Inventory Control Quaity Assurance
Time Type: Full Time

Travel: Up to 40%

This Senior Inventory Specialist, Inventory Control Quality Assurance (ICQA) role is responsible for driving inventory integrity, storage health, and quality excellence across a multi-site 3PL footprint. The position will support sites cross DSV's North American Contract Logistics, High Tech II vertical and influence site operations teams to deliver measurable improvements in accuracy, shrink reduction, and process adherence.

Success in this role requires the ability to drive results through indirect leadership and influence, embedding standards and accountability across a highly matrixed operations organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build capability and consistency across sites through training, tools, and governance
• Partner closely with: Site Operations Leaders, Engineering & Continuous Improvement teams & Account Management / Customer teams
• Influence without direct authority to ensure adoption of ICQA standards
• Drive network-wide inventory accuracy performance, including Cycle count execution and compliance, Root cause analysis of discrepancies & shrink and missing inventory reduction programs
• Drive accountability across site operations teams for inventory accuracy KPIs
• Implement reporting and dashboards to track Inventory accuracy, Adjustments and write-offs & Root cause trends
• Develop frameworks for inventory health management, including Aging inventory, Obsolescence risk & Location accuracy
• Lead development of standard operating procedures (SOPs) and ensure consistent execution across sites
• Implement structured quality audits and corrective/preventive action processes (CAPA)
• Lead ICQA-driven continuous improvement initiatives across the network
• Utilize data to identify systemic issues and prioritize improvements
• Deploy Lean / Six Sigma methodologies to improve: Inventory accuracy, Process reliability & Quality outcomes
• Track and report realized improvements and cost avoidance
• Ensure alignment between ICQA processes and WMS/LMS systems
• Drive enhancements to inventory control and quality reporting tools
• Partner with IT and analytics teams to improve visibility and automation
• Understanding of supply chain KPIs and 3PL cost-to-serve models
• Strong knowledge of WMS platforms (Manhattan, Blue Yonder, SAP EWM, etc.)
• Experience with inventory control methodologies (cycle counting, root cause analysis, audit frameworks)
• Understanding of storage optimization and warehouse layout principles

SKILLS & ABILITIES

Education & Experience:

• Bachelor's degree in supply chain, Logistics, Business, or related field (preferred)
• 5+ years in supply chain, logistics, or operations analytics (3PL experience strongly preferred)
• 4+ years in inventory control, quality assurance, or operational excellence leadership
• Proven track record improving:
• Inventory accuracy
• Shrink reduction
• Operational quality metrics
• Ability to lead through influence in a matrixed organization
• Strong problem-solving and root cause analysis capability
• Process-oriented with a bias for standardization and scalability

• Understanding of supply chain KPIs and 3PL cost-to-serve models
• Strong knowledge of WMS platforms (Manhattan, Blue Yonder, SAP EWM, etc.)
• Experience with inventory control methodologies (cycle counting, root cause analysis, audit frameworks)
• Understanding of storage optimization and warehouse layout principles

Computer Skills:

• Strong computer skills and MS Office Applications.

• Familiarity with quality systems and tools (QMS, CAPA, audit frameworks)
• Proficiency in Excel and data analysis (pivot tables, large datasets)
• Experience with BI tools (Power BI, Tableau, etc.)
• Experience with SQL, data modeling, and data visualization best practices (preferred but not required

Certificates & Licenses:

• Quality related certifications preferred.
• Satisfactory completion of forklift training program preferred

Language Skills

• English (reading, writing, verbal), Bilingual English/Spanish preferred.

Mathematical Skills

• Intermediated level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other Skills

• Effective communication skills.
• Good supervisory and people skills.
• Ability to develop work instructions, procedures, and visual aids to support the operation.
• Work extra hours as dictated by business needs.
• Train and/or certified in common inventory management, methodologies and tools like six-sigma and lean.
• Ability to develop and sustain effective and energized working relationships with leaders to influence and align people at all levels.
• Demonstrated ability to teach, coach, mentor, and support project team members to learn and master continuous improvement concepts and skills in an indirect supervisory relationship.
• Strong planning, organizational, and problem-solving skills.
• Must be analytical and result orientated.
• Must be able to foster continuous improvement.

CORE COMPETENCIES

Independent Contributor

☒ Accountability

☒ Communication / Building Partnership

☒ Customer Orientation

☒ Developing Oneself

☒ Drive for Results

☒ Embracing Change

☒ Problem Solving

☒ Professional Competencies

PHYSICAL DEMANDS

Occasionally

• Handling, Sitting

Frequently

• Bending

Constantly

• Walking and Standing

Ability to Lift/Carry and Push/Pull

• 21-50 pounds

• Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements:

• Wear PPE when necessary follow safety standards.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $97,400.00 - $115,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Senior Inventory Specialist, Inventory Control Quaity Assurance

Chantilly