Senior Internal Communications Manager

Coinbase Careers Page • $205K — $242K *
US-AnywhereRemote in United States
Consumer Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years in internal/external communications, media, or writing roles
  • Exceptional written and verbal communication skills prioritizing clarity
  • Demonstrated experience partnering with senior executives on communication initiatives
  • Proficient in AI tools for enhancing communication processes
  • Resilient under organizational changes and shifting priorities
  • Experience with communication strategies for remote, distributed teams
  • Highly organized, proactive in planning and visioning
  • Ability to generate and implement ideas effectively
  • Enthusiastic about the crypto industry and eager to learn

Responsibilities

  • Define and manage internal communications strategy for stakeholders
  • Ensure employees access necessary information for their roles
  • Create and optimize AI-powered communication systems
  • Measure communication program effectiveness and utilize data for improvements
  • Reinforce company mission and culture in all communications
  • Implement innovative AI-native communications approaches
  • Support organizational live events with preparation and strategy
  • Collaborate with comms teammates for effective issue management

Benefits

  • Access to comprehensive health benefits including medical, dental, and vision
  • 401(k) retirement plan
  • Eligibility for equity and performance bonuses
  • Remote work flexibility
Full Job Description
Internal Communications shapes Coinbase's employee experience and reinforces our mission, strategy, and culture. This Senior Internal Communications Manager role is an individual contributor reporting to the Director of Internal Communications. They will partner directly with executives and senior leaders to tell powerful stories, drive change, and define what best-in-class internal comms looks like in an AI-native company

What you'll do:
  • Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc
  • Ensure employees have the information and context they need to do their job.
  • Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce.
  • Measure the effectiveness of communications programs, leveraging data for continuous improvement
  • Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications.
  • Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale.
  • Support and execute org or company-wide live events (i.e. drafting talking points, advising on event flow and structure, preparing speakers, etc.).
  • Partner with your Internal & External Comms teammates to drive proactive/reactive communications and coordinate internal issues management.

Required Skills and Experience:
  • 10+ years of experience in internal, external or corporate communications, media / journalism, or another writing intensive role.
  • Excellent written and verbal communications skills, prioritizing clarity & brevity in all communications.
  • Well-developed "executive presence," including experience directly partnering with senior executives on communications initiatives, with examples of ability to influence stakeholders and adapt work style accordingly.
  • Demonstrated experience using AI tools to accelerate and improve communications work (e.g., drafting, research, audience analysis, content testing); ensures responsible use, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
  • Resilience and grit: able to maintain a proactive, even-keeled posture in the face of rapid organizational change and shifting priorities.
  • Experience communicating to a highly distributed, remote workforce.
  • Extremely organized (gets energy from roadmapping, planning, envisioning the path).
  • Able to think and do-someone who can both generate ideas and implement them.
  • Able to balance speed and quality, with an acute sense for what matters most in a given moment.
  • Enthusiasm for crypto with willingness to develop real fluency in the space.

Job ID: P77855

#LI-Remote

Pay Transparency Notice:Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$205,785-$242,100 USD

  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.

About Coinbase Careers Page

Coinbase Careers Page

There has never been a better time to join the global team of Coinbase professionals, a leading force in the cryptocurrency industry and a hub for innovation and growth.

Work You’ll Do

Join Coinbase's market-leading team to assist some of the most innovative companies and individuals in mastering the digital currency landscape. Transform financial transactions and systems with the best minds at Coinbase, where leadership in technology and consulting converges to drive digital innovation. Lead from a unique position in the marketplace, at the intersection of technology, financial expertise, and digital innovation. Work with a global team of business and technology advisors to help clients and the company navigate through the evolving world of digital currencies. Collaborate with a dedicated group of professionals who are experts in blockchain technology and cryptocurrency – all committed to advancing the industry.

Introducing the Coinbase Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and professionals master their financial digital transformation journey with Coinbase.

Do Innovative Work

Join a dedicated group of experts at the forefront of blockchain technology and digital currencies, where industry expertise meets digital innovation.

Drive Innovation

Deliver targeted solutions on the most trusted platforms through a depth and breadth of consulting experience and innovation that’s second to none.

Be Part of a Great Team

Work on a wide range of technology projects and harness the capabilities of a team known for its global scale and solution development.

Future-Proof Your Career

Advance your career with near-limitless opportunities in a company that offers unmatched training, development, and certification support.

Explore

Discover how Coinbase is leading the way in blockchain technology and cryptocurrency solutions, making financial systems more accessible and efficient.

The Coinbase Employment Experience

The combined service capabilities, global scale, and joint solution development help clients and employees overcome challenges and lead transformation in the financial industry. Clients and professionals around the globe look to Coinbase for new strategies and solutions to drive innovation and growth in the era of digital finance. Bringing together dedicated professionals, Coinbase empowers individuals to thrive in the era of digital disruption.

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Search open positions that match your skills and interests. The team looks for passionate, curious, creative, and solution-driven team players. SEARCH COINBASE JOBS

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Learn more about Coinbase Careers Page
Industry
Finance & Insurance
* Ladders Estimates

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