Job Title: Senior Integration & Middleware Support Engineer
City: Alliston
State/Province: Ontario
Posting Start Date: 9/30/26
Job Description:
Job DescriptionSupport and maintain integrations across the telecom BSS ecosystem, including Remedy, Boomi, Dynamics, and other interconnected applications. The role focuses on diagnosing integration failures, transaction processing issues, and middleware stability.
Key Responsibilities - Provide L3 support for Java, JavaScript, and Tomcat-based applications.
- Support backend databases and application environments.
- Investigate data discrepancies and transaction failures.
- Perform SQL queries for troubleshooting and validation.
- Monitor and troubleshoot integration flows between applications.
- Resolve interface and data synchronization issues.
- Troubleshoot production incidents and restore services promptly.
- Analyze application logs and identify root causes of issues.
- Perform minor code enhancements and bug fixes.
- Support deployment activities and release validations.
- Collaborate with business users to understand issues and explain system behavior.
- Investigate ticket flow issues, integration failures, and application performance concerns.
- Document fixes, workarounds, and support procedures.
- Participate in occasional after-hours deployment and incident support.
Required SkillsTechnical- Java, J2EE
- JavaScript
- Boomi Integration Platform
- Remedy
- SQL Server / Relational Databases
- Java-based Application Support
- Tomcat Application Server
- HTML/CSS
- Web Application Architecture
- SQL and Database Troubleshooting
- Log Analysis and Debugging
- Version Control Systems
Functional- Telecom BSS application support
- Incident management
- Root cause analysis
- Release support
Experience- 8+ years of software development/support experience.
- Strong troubleshooting capabilities across multiple technologies.
- Experience supporting legacy enterprise applications.
Mandatory Requirements- Eligible for Canadian Government Level 2 Secret Clearance.
- Minimum 10 years residency in Canada preferred.
- Strong written and verbal communication skills.
Mandatory Skills: Boomi Integration.
Experience: 5-8 Years.
The expected compensation for this role ranges from CAD 77000 to CAD 120000 .
