DescriptionTyto Athene is looking for a
Senior Integrated Workplace Management System (IWMS) Analyst to support the OPS3 IWMS ARCHIBUS project team at SSC in providing acquisitions project management, sustainment, engineering and lifecycle program support.
Responsibilities:- Provide customer service, user assistance, project analytical support, and configuration changes within RAMS/Archibus.
- Provide ongoing technical and engineering support for IWMS customization, including testing of patches, updates, and new functionality.
- Provide guidance, training, and daily tasking to junior IWMS technicians and SSC IWMS organizational support staff.
- Coordinate with organizational leaders to develop policies and procedures for personnel moves, equipment changes, and facility change-request workflows.
- Oversee quality control for integration scripts, automation processes, and data flow methodologies.
- Update site configuration changes, validate completed change requests, and ensure IWMS data remains accurate and current.
- Provide IWMS design support to SSC units, including dashboards, reports, and data-visualization tools for leadership COA decision-making.
- Manage daily project operations for ARCHIBUS and serve as liaison between vendors, SSC organizations/units, and SSC leadership.
- Deliver ARCHIBUS project metrics, status updates, and analytical insights to Tyto and SSC leadership.
- Conduct initial and ongoing equipment inventories, personnel verifications, and real-time data entry/modifications.
- Coordinate with external vendors on engineering and workflow methods for importing ELMS/DPAS federal database data, including testing and customization of import processes.
- Validate imported data and ensure normalization for use within ARCHIBUS.
- Administer ARCHIBUS user accounts, permissions, and roles; provide training to SSC IWMS users.
- Work with vendors and unit leadership to develop and implement containerization strategies that isolate unit data securely.
- Collaborate with IT and Security teams to maintain accurate equipment baselines and ensure compliance with cybersecurity requirements.
- Perform physical site surveys to validate space, occupancy, and asset accountability across SSC facilities.
- Execute 10% monthly inventories and 100% annual inventories of tracked assets.
- Maintain IWMS performance metrics, logs, and dashboards for senior leadership visibility.
- Develop user training materials and troubleshooting guides for onsite technicians.
- Conduct IWMS capacity planning through monitoring, alerting, and reporting on resource utilization and system errors.
- Maintain inventories for support and maintenance at each location by coordinating with logistics.
- Assist SSC leadership with high-visibility, General-level critical taskers requiring rapid IWMS data pulls, analysis, and reporting.
- Communicate effectively at all organizational levels, from end-users to senior leadership, regarding both business and IT needs.
- Demonstrate strong project management, scoping, troubleshooting, problem resolution, documentation, and customer-management skills.
QualificationsRequired:- Bachelors degree with 15 years' experience. Can substitute a Masters Degree with 7.5 years related experience or PhD with 3 years related experience
- Comfortable working with users in a training/mentoring environment as required.
- Understanding of networking protocols such as TCP/IP, DNS, HTTP, SSH, Telnet, WAN.
- Current knowledge/understanding of security protocols such as HTTPS, IPSEC, Kerberos, Encryption, Access Control, ACL's.
Desired:- STEM Master's Degree Computer Science, Information Technology or Information Systems
- Scaled Agile Framework for Enterprises (SAFe), Project Management Institute- Agile Certified Professional (PMI- ACP), Certified Scrum Master, PMP or similar certification
- Security+, Network+, or other similar industry-recognized certifications to meet DOD 8140 IAT requirements.
- Knowledge of scripting
- Knowledge of AutoCAD
- 10 or more years of DoD and/or Space Operations experience, specifically acquisition and/or operational experience, development of requirements, specifications and proposals; familiar with a variety of acquisition concepts, phases, and procedures; participate in technical studies, and performance reviews; ability to function in a multi-contractor/customer environment, performs a variety of complicated tasks, a wide degree of creativity and latitude is expected; demonstrated leadership and interpersonal skills; and effective written and oral communication skills required
- Familiarity working with or at the Combined Space Operations Center (CSpOC), US Space Command (USSPACECOM), and/or Space Force Field Commands
- A successful candidate will coordinate the delivery of services among different program activities to increase effectiveness and efficiency leadership - proven success in leading high-performance teams in an integrated product development team environment, achieving results through others, and being a strong team player
- Objectivity - Must maintain objectivity to determine proper standards, processes, and procedures that benefits the entire organization
- Creativity - Develop innovative solutions to modernize and improve system proficiencies (i.e. processes, procedures, techniques, tools, etc.)
- Flexibility - Receptive to change/new information and rapidly adapts to new technology, information, changing conditions, or unexpected obstacles
- Analytical Thinking - Exceptional ability to analyze data and utilize it to make sound business decisions
- Conflict management and resolution skills
- Passionate - Possess a passion for researching, defining and enforcing standards, processes and procedures
- Results focused - Ability to organize and manage multiple, and at time competing priorities
- Communication Skills - Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations
- Relationship building skills - Ability to work within a dynamic team setting and provide role-model leadership
- Customer service - Superior customer service skills to both internal and external customers
Clearance:Compensation:- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $140,000-$190,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
