Blue Cross Blue Shield of North Carolina

Senior Infrastructure Design Engineer

US-AnywhereRemote in North Carolina, US
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or advanced degree (if applicable)
  • 5+ years of experience in related field
  • 7+ years of experience in related field if no degree
  • Experience with AWS cloud environments and enterprise Linux systems (RHEL 9, AIX) is a bonus
  • Hands-on experience with Ansible for infrastructure automation

Responsibilities

  • Plan and develop complex engineering designs for data center solutions
  • Maintain technology currency and capacity planning
  • Define hardware and software performance standards
  • Act as a subject matter expert on infrastructure and emerging technologies
  • Participate in financial planning for data center technology introductions
  • Consult proactively with IT, business areas, and vendors
  • Lead detailed infrastructure designs for complex internal projects

Benefits

  • Opportunity to work at the forefront of health care delivery
  • Work-life balance and flexibility
  • Comprehensive medical, dental, and vision coverage
  • Parental leave and support for adoption and surrogacy
  • Career development programs and tuition reimbursement
  • 401k match with annual company contribution
Full Job Description

Job Description

Responsible for the engineering of various and complex aspects of both physical and cloud hosted data center infrastructures which might include network, compute, storage, platform, middleware, database and telephony. Independently analyze current and future requirements to effectively design data center infrastructure, networking and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures and documentation in partnership with service partners as needed. Compile and analyze operational data and directs proof of technology to establish standard for new designs or modifications to existing equipment, systems, or processes. Independently partner and consult with varied technical, business, project and management staff to identify and plan, assess data center and cloud infrastructure designs, physical data center requirements and impacts and resolve design problems.

What019ll00You019ll00Doa000

  • Independently plan and develop complex engineering designs in support of the implementation of network, compute, telephony, platform, middleware and database solutions.
  • Own and maintain technology currency and capacity planning in support of established SLAs.
  • Define hardware and software performance standards.
  • As infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors
  • Participate in software and hardware licensing,financial and capacity activities that plan for the most efficient way to introduce and maintain datacenter technology within the environment.
  • Proactively provide information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by the network or data center infrastructures.
  • Execute the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners.
  • Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades.
  • Provide detailed guidance and consultation in solutioning production incidents when required.
  • Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering within the data center environment to expedite workflow and ultimately improve efficiencies.
  • Build collaborative relationships with the broader architecture community to effectively maintain technical roadmaps and provide input into strategies and standards related to area of specialization.
  • Collaborate with vendors on infrastructure designs to ensure the final product is what was architected or designed.
  • Provide new technology overviews to IT and Enterprise leadership at varied leadership forums.
  • Provide direction and assistance to less experienced team members as needed.

What You Bring

  • Bachelor's degree or advanced degree (where required)
  • 5+ years of experience in related field.
  • In lieu of degree, 7+ years of experience in related field.

Bonus Points

  • Experience administering AWS cloud environments and enterprise Linux systems, including RHEL 9 and AIX.
  • Hands-on expertise with Ansible and Ansible Tower for infrastructure automation and configuration management.
  • Experience utilizing Red Hat Satellite for system lifecycle management, patching, and compliance activities.
  • Knowledge of patch management and vulnerability remediation processes in large-scale enterprise environments.
  • Understanding of security best practices and vulnerability management methodologies to support system reliability and compliance.

What019ll00You019ll00Get00

  • The opportunity to work at thecutting edgeof health care delivery with a teamthat019sdeeply invested in the community
  • Work-life balance, flexibility, and the autonomy to dogreat work
  • Medical, dental, and vision coverage along withnumeroushealth and wellness programs
  • Parental leave and support plus adoption and surrogacyassistance
  • Career development programs and tuition reimbursement for continued education
  • 401k match including an annual company contribution

Where You019ll Work00

Our Hybrid Flex approach is built on presence with a purpose  giving you flexibility to work remotely with intentional in-person connection  that supports a workplace that019s flexible, connected, and future focused.

In a Hybrid-Flex role, you019ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you019ll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$107,901.00 - $172,642.00

Skills

Data Center Design, Data Center Infrastructure Design, Data Center Networks, Data Center Operations, Data Infrastructure, Information Technology (IT) Services, Information Technology Architecture, Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM), Network Infrastructures

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About Blue Cross Blue Shield of North Carolina

Blue Cross Blue Shield of North Carolina (BCBSNC) is a non-profit health insurance company based in Durham, North Carolina. The company provides health insurance to more than 3.7 million customers in North Carolina. BCBSNC offers a variety of health insurance plans, including individual and family plans, Medicare Advantage plans, and employer-sponsored plans. The company also offers wellness programs and resources to help customers manage their health. BCBSNC was founded in 1933 and has since grown to become one of the largest health insurance providers in North Carolina.
Learn more about Blue Cross Blue Shield of North Carolina
Size
5,000 employees
Industry

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