U.S. Bank

Senior Infrastructure Analyst

U.S. Bank$105K — $124K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 5+ years in information technology (IT)
  • 10+ years of experience in technology infrastructure design and support
  • Advanced proficiency in SQL, Python, Excel, and Power BI
  • Strong knowledge of cloud, hybrid, and on-premises infrastructures

Responsibilities

  • Interpret platform and operational data using prior infrastructure engineering experience
  • Analyze enterprise data to uncover trends, risks, and actionable insights
  • Lead data and analytics initiatives through integration and analysis of multi-system data
  • Design and maintain Power BI dashboards for infrastructure metrics
  • Translate complex technical data into management-ready insights
  • Collaborate with cross-functional teams for technology performance visibility
  • Monitor implementation outcomes and adjust based on data-driven results

Benefits

  • Comprehensive healthcare plans (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability coverage
  • Generous parental and pregnancy disability leave
  • 401(k) plan with employer contributions
  • Up to five weeks of paid vacation based on tenure
  • Eleven paid holidays annually
  • Adoption assistance programs
  • Accrued sick leave of one hour for every 30 worked up to 80 hours per year
Full Job Description
Job Description

This role applies deep familiarity with infrastructure and platform ecosystems to accurately interpret system behavior and translate complex technical signals into clear, actionable analytics and Power BI insights that support operational awareness and technology strategy.

The position supports Technology teams with the design, planning and operational analytics under Enterprise Infrastructure by acquiring, integrating, and analyzing data from infrastructure-adjacent, platform, and enterprise systems across cloud, hybrid, and on-premises banking environments.

Core Responsibilities
  • Apply prior infrastructure engineering experience to accurately interpret platform, service-level, and operational data
  • Analyze complex data from enterprise and infrastructure-adjacent sources to identify trends, risks, opportunities, and actionable insights
  • Lead and contribute to large-scale data and analytics initiatives by acquiring, integrating, and analyzing data across multiple systems
  • Design, build, and maintain Power BI dashboards that provide visibility into infrastructure-adjacent metrics, service health, and platform usage
  • Translate complex technical and operational data into clear, management-ready insights and recommendations
  • Collaborate with systems engineers, cloud teams, data engineers, analysts, and business partners to deliver a holistic view of technology performance
  • Monitor outcomes of implemented recommendations and provide follow-up analysis and data-driven adjustments
  • Identify patterns or anomalies that may indicate infrastructure, platform, or data pipeline issues, and partner with responsible teams to investigate
  • Ensure all data acquisition, analysis, and reporting comply with enterprise security, governance, and regulatory standards


Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • At least 5 years of experience within a total information technology (IT) environment
  • At least 10 years of experience with the design, development and support of technology infrastructure


Preferred Skills/Experience

  • Advanced proficiency with SQL, Python, Excel, and Power BI for data querying, transformation, validation, reconciliation, and advanced analytics
  • Advanced analytical skills with the ability to synthesize complex, multi-system and infrastructure-adjacent data into actionable insights
  • Strong working knowledge of cloud, hybrid, and on-premises infrastructure ecosystems, including major platforms (e.g., Azure, AWS) and how to compute, storage, networking, APIs, and platform services generate and emit data
  • Experience with data platforms, ETL / ELT processes, analytics platforms, and big-data environments, and how they integrate with underlying infrastructure
  • Understanding platform observability concepts (e.g., performance metrics, capacity indicators, reliability signals, and service-health data) and how they are used analytically
  • Understanding of process diagrams, process materials, data catalogs, data quality, governance, security, and compliance in regulated enterprise environments
  • Experience using GitHub or version control tools in support of analytics, automation, or engineering-adjacent workflows
  • Exposure to or exploration of AI-enabled analytics, automation, or intelligent agent capabilities
  • Experience aligning infrastructure and platform insights to enterprise or technology strategy
  • Strong comfort using data to support storytelling, decision support, and executive-level communication
  • Demonstrated project or initiative leadership skills in cross-functional, technology-aligned environments
  • Strong interpersonal, verbal, and written communication skills


This position is not eligible for visa sponsorship.

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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