Role

We are looking for a Senior Information Systems Engineer (Endpoint Systems) to join our team. This is a hybrid (3 days in office) role, reporting to the Manager, End User Engineering in the IT Digital Employee Experience (DEX) organization. This role designs, engineers, and operationalizes Zscaler's secure, cloud-first end-user computing environment across Windows, macOS, BYOD, and mobile (iOS/Android)-ensuring endpoints are secure, compliant, resilient, and scalable. You will connect DEX strategy to execution by leading automation, self-service, and zero-touch provisioning initiatives, integrating core platforms, and serving as a senior technical escalation point to improve productivity, reduce risk, and modernize the end-user experience in a Zero Trust environment.

What you'll do (Role Expectations)

• Contribute to and execute endpoint strategy and future-state architecture across Windows, macOS, BYOD, and mobile
• Engineer and operate endpoint lifecycle capabilities (zero-touch deployment, configuration, compliance, secure decommissioning)
• Lead automation and self-healing remediation using scripting and API-driven workflows to reduce operational load
• Integrate and optimize endpoint management and security platforms (Workspace ONE/Omnissa, Intune, Jamf, Automox, CrowdStrike, Okta/Entra, ServiceNow/Jira)
• Drive endpoint security posture, patching, vulnerability remediation, and audit readiness; act as an L4 escalation point with RCA and durable fixes

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We're Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 6+ years in enterprise endpoint/EUC engineering in cloud-first, digital-first environments
• Proficiency in managing enterprise environments using Workspace ONE (Omnissa), Intune (MEM), or Jamf, with a strong focus on zero-touch deployment and end-to-end device lifecycle management
• Experience operationalizing endpoint security (e.g., CrowdStrike), driving vulnerability remediation, and managing fleet-wide patching (e.g., Automox) to uphold a strict Zero Trust security posture
• Advanced PowerShell/Python/shell with demonstrated API-driven integrations/workflows across IT, Security, identity, and ITSM, alongside experience supporting FedRAMP/regulated audit workflows with U.S. citizenship required

What Will Make You Stand Out (Preferred Qualifications)

• Experience implementing AI-powered endpoint analytics, predictive self-healing scripts, or intelligent automation to proactively optimize DEX outcomes
• Hands-on proficiency with Workspace ONE (Omnissa) and Automox for end-to-end endpoint lifecycle management, including large-scale patching/vulnerability remediation
• Exposure to AIOps, VDI / Desktop as a Service, and mature self-service programs with measurable outcomes

#LI-YC2
#LI-Hybrid

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$134,000-$167,500 USD

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.