ROLE OVERVIEWAs a Senior Implementation Engineer, you will design and build sophisticated workflow applications for some of the world's largest enterprises using Tonkean's no-code platform.
This is not a traditional implementation or configuration role.
You will think like a software engineer-breaking down business problems into logical systems, designing data flows, integrating data sources, troubleshooting complex behaviors, and building scalable solutions-without writing production application code.
Every customer implementation is different. You'll build intelligent workflows that orchestrate people, systems, AI, and business rules across dozens of enterprise applications.
If you enjoy solving technical puzzles, thinking in systems, and building software that customers immediately use, you'll thrive here.
WHAT YOU WILL WORK ON- Design and build production-ready workflow applications that combine AI, business logic, enterprise integrations, and intuitive user experiences to solve complex business challenges.
- Translate customer requirements into scalable technical solutions, designing workflow logic that accounts for real-world complexity, edge cases, and evolving business needs.
- Build intelligent automations that orchestrate approvals, routing, SLAs, exception handling, and business rules across enterprise processes.
- Connect enterprise systems using native connectors, and data transformations to create seamless end-to-end workflows.
- Create AI-powered experiences that analyze requests, automate decisions, and guide users through complex business processes.
- Troubleshoot workflows, integrations, and data synchronization issues while optimizing performance and reliability.
- Collaborate with workflow architects and customers to iterate on solutions throughout implementation, testing, and deployment.
- Develop reusable workflow components, implementation patterns, and best practices that improve delivery across the organization.
- Demonstrate completed solutions to customers, incorporate feedback, and contribute ideas that shape the future of the Tonkean platform.
ABOUT YOU- 5+ years designing or building technical solutions for enterprise customers.
- Strong systems thinking with the ability to translate complex business requirements into scalable workflows and automation.
- Experience implementing SaaS, workflow automation, integration, or low-code solutions in complex enterprise environments.
- Familiarity with JSON, data transformations, and system integrations.
- Excellent troubleshooting skills and the ability to diagnose technical issues where there isn't an obvious answer.
- Comfortable learning new technologies, products, and business domains quickly.
- Experience translating technical documentation and customer requirements into working solutions.
- Excellent logical reasoning and problem-solving skills.
- Comfortable working directly with customers to understand requirements, demonstrate solutions, and iterate based on feedback.
- Experience with workflow automation, integration, or low-code platforms.
- Software development experience in any language.
- Experience working with AI-powered products or enterprise automation.
OUR VALUES- There Is Always A Way. Nothing is impossible. Every problem has a solution-you just need to find it.
- Think People First. We invest in and prioritize people. We win as a team, listen with purpose, and value diversity.
- Start With Why And Fail Fast. Action and progress drive innovation. Every "how" begins with a meaningful "why."
- No BS. Stay focused, keep it simple, and always move the needle.
PERKS AND BENEFITS- Competitive compensation & equity package
- Virtual social events, and annual company offsite
- 401k, Medical, dental, and vision insurance
- Tonkean provides each employee with a MacBook Pro and a one-time work from home setup stipend of $1000(USD) upon commencing employment to purchase desk, chair and other work from home tools.
$145,000 - $165,000 a year
This role offers a competitive compensation package, including a base salary, performance-based incentives, and equity opportunities. Compensation will be commensurate with experience, skills, and qualifications. Tonkean also offers a comprehensive benefits package to support the well-being of our employees.
Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply.
