Reporting to the Manager, Implementation Services; the Senior Implementation Analyst focuses on the design, development, implementation and support of EDI, electronic commerce, and application integration solutions. This includes transactions to be exchanged between Availity, and its business partners. The role is accountable for assessing, analyzing, and implementing solutions in a timely and efficient manner. The Senior Implementation Analyst is responsible for executing and maintaining implementation processes and training internal and external stakeholders of those processes. The Senior Implementation Analyst acts as a mentor to Implementation Analysts on their team to ensure all implementation activities are followed based on Availity standards. This position will be called upon to serve in multiple roles in a fast-paced, entrepreneurial corporate environment.

Sponsorship, in any form, is not available for this position.

Location: Remote US

Why you want to work on this team:

• You will be part of a hard-working team that is high energy and knows how to stop and have fun
• You will have opportunities for growth into product development and analyst roles

To be qualified for this position, you have:

• Strong understanding of the ANSI X12N format including: 837P, 837I, 835, 270/271, 276/277 and 278
• Over 7 years of experience in technology (information exchange) and/or the healthcare space
• 5 years of experience managing complex healthcare technology implementations
• Familiarity with APIs

You will set yourself apart:

• Experience with Submitters, Vendors and/or Receivers/Payers is a plus
• Extremely organized and detail oriented
• Ability to take complex concepts and simplify them
• Strong troubleshooting and analytical abilities
• Experience gathering requirements: data, functional, business and technical
• If you have a thorough understanding of healthcare revenue cycle

You will be:

• Working closely with an Implementation Coordinator to exceed client expectation leading up to the go live of moderate to highly complex accounts and large hospital systems
• Involved in client calls/meetings to better understand technical configuration needs
• Managing client timelines and deliverables in a fast-paced environment
• Responsible for determining client configuration, conceptualizing the big picture and recommending the best solution our product can offer based on the client's needs
• Analyzing test data to find root cause, trends and gaps to prepare the client for a successful go-live
• Researching issues, testing theories, identifying impact and proposing short and long-term solutions
• Responsible for working with development to gather requirements and test new features and enhancements
• Responsible for mentoring other Implementation Analysts and cross functional team members
• Responsible for leading internal technical trainings, taking on new initiatives and assisting with the operationalization of new products and services
• Subject Matter Expert for multiple Availity products and features

Availity culture and benefits:

• Availity is a certified "Great Place to Work", a "Best Workplaces for Technology Companies", a "Best Workplaces for Women" and a "Best Workplaces for Millennials"!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. "AvaiLadies", "Beyond Black", "HOLA", "Availity Pride", "VetAvaility" a Young Professionals Group and "She Can Code IT" a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Video Interview
• Manager Video Interview
• Panel Video Interview
• Final Video Interview with Manager's Manager

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.