OverviewResponsibilitiesJOB SUMMARY The Service Tech is responsible for repairing and overhauling equipment, refrigeration, heating and ventilation equipment to ensure customer needs are met efficiently, accurately and on time.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices that exceed the customer's expectations.
- Provides general repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors
- Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
- Provides department support by processing job tickets, work orders to the necessary department in a timely manner.
- Provides necessary training to new or less qualified technicians as needed.
- Maintains proper truck inventory continuously and drives company vehicle in a safe manner.
- Performs other duties as assigned.
QualificationsJOB REQUIREMENTS
Education / Training - High school diploma or GED.
- Course work at an accredited vocational technical or trade school;
- 3 - 6 year's experience in commercial HVAC, refrigeration, ice machine and gas furnace required.
- Must have passed Tech Skills Level 5 with an 80% or better.
- Must have a valid EPA certificate.
- Basic knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical.
Work Experience & Skills - Experience working on refrigeration equipment in convenience and supermarket stores.
- Knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical.
- Working knowledge of single systems, rack systems, display cases and walk-in boxes.
- Ability to troubleshoot and repair computer controls.
- Good communication skills and the ability to build strong relationships with customers, and management.
- Ability to take direction from Sr. Specialist or Supervisor.
- Must have a good driving record and be able to work independently.
- Emergency on-call availability is a basic requirement.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This job typically operates in convenience stores, grocery stores, food service and/or construction environment with need to work at heights from ladders and/or Scissor lifts. Mechanical rooms can have elevated noise levels. The position regularly works near/with refrigeration/HVAC equipment that can expose the workers to extreme cold from refrigerant and high heat from brazing operations. This role routinely works in outside conditions that include inclement weather, heat and humidity, and exposure to dust. These conditions require employees to use the correct PPE and safe work practices.
Physical Demands
This position is very active and requires excellent stamina to perform strenuous physical labor under adverse field conditions. Employees are regularly required to walk and stand for long periods, hear, drive, sit, bend, kneel, stoop, crouch, crawl, climb, use hands and fingers, and lift and/or move up to 25 pounds, occasionally up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
