ServiceNow

Senior HRBP Manager

ServiceNow • $120K — $145K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience integrating AI into workflows or decision-making.
  • Background in client support and management coaching.
  • Excellent interpersonal and communication skills.
  • Ability to navigate unstructured and fast-paced environments.
  • Skilled in managing multiple complex issues simultaneously.
  • Expertise across strategic, operational, and tactical HR functions.
  • Credibility and integrity in communications with stakeholders.
  • Confident in respectfully challenging and influencing decisions.

Responsibilities

  • Influence business decisions to meet objectives through people strategy.
  • Operationalize talent initiatives to drive business growth.
  • Advocate for initiatives that enhance organizational culture and engagement.
  • Collaborate with HR partners to develop tailored HR solutions.
  • Coach senior leaders on improving people leadership capabilities.
  • Analyze data and trends to inform leadership guidance and measure success.
  • Provide strategic advice on workforce planning and organizational design.

Benefits

  • Flexible work environment with remote and in-office options.
  • Opportunities for professional growth and development.
  • Supportive company culture with a focus on collaboration.
  • Engagement in impactful initiatives that drive business performance.
Full Job Description
Job Description

What you get to do in this role:
  • Understands the overall business direction and impact of people decisions in order to influence the right business choices to fulfill business objectives. Contributes to the development and delivery of the BU business plans and contributes to the scoping of key business initiatives.
  • Contributes to business growth by operationalizing talent initiatives to support business outcomes.
  • Identifies, advises, advocates, and enables initiatives that drive a strong culture, improved organizational effectiveness, business performance and/or engagement.
  • Acts as the voice of the business in the HR function and partners / contracts with People Partners, COEs (centers of excellence), and Ops to ensure business needs are represented and that fit for purpose HR solutions are developed and deployed for key business needs.
  • Coaches Senior Business Leaders and advises them on topics such as the development of people leadership capabilities, to ensure that Leaders and Managers become more effective as people leaders and are increasing their impact on people.
  • Uses and analyzes data and trends to inform guidance to business leadership and to measure success: learn, iterate, and improve; analyze trends and develop proactive actions.
  • Provides strategic advice on:
    • Strategic workforce planning
    • Calibration and succession planning
    • Organization design, change management, and culture
    • Leadership and team development
    • Relevant workforce trends which will impact the BU


Qualifications

To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Experience in direct client support and management coaching experience as well as team development/management
  • Outstanding interpersonal and communication skills, including problem solving, collaboration and relationship building
  • Ability to thrive in an unstructured environment and work independently in an ambiguous, high growth, fast-paced environment
  • Ability to manage multiple complex issues and prioritize projects concurrently
  • Ability to excel at all levels of the HR "stack" - strategic, operational, and tactical
  • Credibility and integrity in communications to ensure information flows both upward and downward
  • Confidence to challenge respectfully to influence business decisions


JV22

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at ServiceNow.

ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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